Customer Center representative at PostFinance handling inquiries, offering tailored products, and enhancing customer experiences. Join a dynamic team focused on excellent service delivery.
About the role
- Account Executive driving sales for ServiceLink's online real estate auction marketplace. Engage with potential bidders, maintain sales pipeline, and close sales efficiently.
Responsibilities
- Communicate with customers, making outbound calls to potential bidders, and following up on existing sales pipeline
- Gather customer information, including documentation according to specific Seller’s guidelines.
- Understanding bidders needs and identifying sales opportunities
- Create and maintaining our system of record (Salesforce)
- Closing sales and achieving sales targets
- Complete Tasks in Company’s internal system and Seller’s Portals to maintain accurate information required to move files to the next stage in the buying process.
- Perform proactive outreach to bidders to recapture individuals who were outbid in auction
- Maintain active pipeline of leads until handoff to contracting/closing department
Requirements
- High school diploma or equivalent; bachelor’s degree preferred
- Hold an active Real Estate License
- Minimum 1-2 years general office experience working in a real estate environment or related industry
- Some working knowledge in Real Estate, REO, Foreclosure related experience preferred
- Basic knowledge of current real estate procedures and laws
- Excellent customer service skills (internal/ external)
- Proficient in Microsoft Office products with an emphasis on Excel, Word, Outlook
- Excellent written and verbal communication skills
- Strong attention to details
- Ability to work a flexible work schedule and overtime
- Experience working in Salesforce preferred
Benefits
- Health insurance
- 401(k) plans
- Employee Stock Purchase Plan
- Paid vacation
- Paid sick time
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