Hybrid Sales Operations Manager

Posted 2 months ago

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About the role

  • Sales Operations Manager critical for strategic reporting and process governance in fintech, enhancing data quality and operational efficiency across revenue organization.

Responsibilities

  • Own the creation and continuous improvement of all recurring revenue-related reporting packages for the Management Team and Advisory/Board of Directors.
  • Deliver accurate, insightful, and visually compelling monthly/quarterly business reviews (MBRs/QBRs), board decks, and ad-hoc analyses.
  • Translate raw data from CRM, ERP, billing systems, and other sources into clear executive narratives, including pipeline health, win/loss trends, quota attainment, forecast accuracy, and key revenue metrics.
  • Proactively identify risks/opportunities in the numbers and provide recommendations to the CRO.
  • Design, document, and enforce a single, consistent sales methodology and process framework across all business units, geographies, regions, entities, and product lines.
  • Maintain the global sales guidelines, stage definitions, and discounting guidelines.
  • Partner with Sales Enablement and sales leaders to drive adoption and compliance.
  • Regularly audit deals and opportunities in the CRM to ensure process adherence.
  • Act as the “data police” for the revenue organization: aggressively chase sales reps, managers, and other stakeholders when data is missing, outdated, implausible, or inconsistent.
  • Implement and monitor daily/weekly data hygiene routines (e.g., stale opportunities, missing close dates, incorrect amounts, unassigned accounts).
  • Run exception reports and dashboards; follow up directly (teams, email, calls, or meetings) until issues are resolved.
  • Establish and track data-quality SLAs and hold individuals accountable.
  • Serve as a super-user for the CRM (HubSpot) and connected tools.
  • Drive user adoption, cleanliness, and best-practice configuration.
  • Collaborate with Finance on definitions, calculation methods, and system integrations and enhancements.
  • Support the CRO in building and continuously refining the weekly commit forecast.
  • Perform pipeline analytics, velocity metrics, and slippage/trend analysis.
  • Flag deals at risk and coordinate cross-functional escalation when needed.
  • Manage sales territory and quota setting processes in collaboration with Finance and Compensation.
  • Support annual planning, compensation plan design, and quota allocation.
  • Lead or contribute to cross-functional revenue projects (new product launches, market expansions, M&A integration, etc.).

Requirements

  • Have a Bachelor’s degree (or equivalent) in Marketing, Communications, Business, or a related field.
  • Bring 3+ years of experience in B2B product marketing, preferably in SaaS, technology, or WealthTech.
  • Have a data-driven mindset, with experience using HubSpot or similar platforms.
  • Are a strategic thinker with strong project management and organizational skills.
  • Can translate complex technical concepts into clear, compelling marketing content.
  • Are an excellent communicator in English (German is a big plus).
  • Thrive in a fast-paced, evolving environment and enjoy cross-functional collaboration.
  • Are willing to travel occasionally for events or team meetings.

Benefits

  • Flexible home-office (up to 80% remote work)
  • 25 days of paid vacation
  • 3 sick days
  • 100% salary coverage for the first 3 days of sickness
  • 100% coverage of Multisport card
  • Lunch allowance fully covered by Etops
  • Volunteer Day
  • Health Day
  • Chill-out gaming zone with PlayStation, foosball and many board games to refresh your brain during your lunch break or after work
  • Referral bonus: from 400 EUR
  • One-time contribution of 200 EUR on the occasion of a child’s birth, wedding, or milestone (round) birthday
  • Occasional breakfasts, snacks and fresh fruit in the workplace
  • Massages in the office every month
  • Ski weekend, Christmas dinner, wine tasting event twice a year, occasional BBQ on our terrace with a beautiful view of Bratislava
  • Exposure to global financial markets and leading international clients
  • Hands-on experience with complex financial instruments and fund structures
  • Opportunity to learn from industry experts and grow your technical skillset

Job title

Sales Operations Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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