Sales Operations Specialist responsible for customer engagement and sales support in Valencia, Spain. Focus on optimizing sales processes and ensuring operational efficiency in medical settings.
About the role
- Sales Enablement Manager driving growth for Focus Group's connectivity portfolio. Collaborate with sales teams to enhance product adoption and support BDMs with strategic initiatives.
Responsibilities
- Create and maintain sales enablement materials, including battlecards, objection handlers, ROI calculators, and competitive guides.
- Deliver regular product and commercial training sessions to BDMs and regional teams.
- Act as the primary commercial support contact for connectivity opportunities, providing guidance on complex deals and tender responses.
- Support BDMs with customer presentations, deal qualification, and sales playbook implementation.
- Identify upsell and cross-sell opportunities through white space analysis across the existing customer base.
- Support targeted sales campaigns for new business and account penetration.
- Collaborate with BDMs on strategic opportunities to improve win rates.
- Track and report on pipeline health, campaign performance, and conversion metrics.
- Escalate barriers to sales success with actionable recommendations.
- Manage the rollout of new connectivity products, working closely with Product, Marketing, and Sales teams.
- Implement go-to-market plans with clear timelines, deliverables, and agreed messaging.
- Ensure adoption of connectivity campaigns and materials by the sales teams.
- Monitor industry trends, competitor activity, and regulatory changes, including PSTN/WLR switch-off impacts.
- Gather customer feedback and sales team insights through regular engagement.
- Maintain up-to-date knowledge of wholesale supplier capabilities and market positioning.
Requirements
- 3–5 years’ experience in telecoms/connectivity with strong product knowledge of Broadband and Ethernet products, including SOGEA, FTTP, and Leased Lines.
- Experience creating sales enablement materials and delivering training.
- Proven ability to support B2B sales teams and handle commercial queries.
- Strong project management, organisational, and communication skills.
- Comfortable working autonomously within defined strategic objectives.
- Previous experience in proposition management, product marketing, or sales enablement.
- Knowledge of Focus Group connectivity suppliers (Gamma, Giacom, ITS, PXC, IP River).
- Understanding of business connectivity regulatory landscape.
- Experience with CRM and quoting systems.
- Confident in delivering presentations and workshops.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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