Sales Operations Specialist providing customer support and order operations in a regulated medical device environment. Joining Sol - Millennium to modernize and scale sales operations.
About the role
- Sales Operations Specialist supporting approximately 20 Inside Sales Account Managers in a hybrid role at F5. Involves booking management, research support, training development, and process optimization.
Responsibilities
- Booking Management: rigorously reviewing and validating the booking order process
- Research Support: assisting renewal sellers by creating ad-hoc reports and conducting deal research
- Training Development: designing and conducting training sessions as needed
- Process Optimization: managing resources effectively and refining processes and policies
- Other Key Responsibilities: managing email inbox, overseeing case management, coordinating site moves, maintaining Confluence resource page
Requirements
- A minimum of three years of professional experience in customer service and order entry
- Proven ability to multitask effectively and manage a large volume of detailed work while consistently producing accurate results
- A bachelor’s degree or equivalent professional experience is preferred
- Experience in the high-tech industry is considered a valuable asset
Benefits
- Work/life integration programs like Freedom to Flex
- Dynamic employee inclusion groups
- Paid maternity/paternity leave
- Tuition assistance for professional development
- Comprehensive mentoring program
- Rewards/recognition
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