CoreSite, an American Tower company (NYSE: AMT), provides hybrid IT solutions that empower enterprises, cloud, network and IT service providers to monetize and future-proof their digital business.
Our highly interconnected data center campuses offer a native digital supply chain featuring direct cloud onramps to enable our customers to build customized hybrid IT infrastructure and accelerate digital transformation.
For more than 20 years, CoreSite’s team of technical experts have partnered with customers to optimize operations, elevate customer experience, dynamically scale and leverage data to gain competitive edge.
For more information, visit CoreSite.com and follow us on LinkedIn and Twitter.

CoreSite

Browse and apply for open jobs at CoreSite.

qa-engineer

CoreSite is a leading provider of data center and interconnection solutions that helps enterprises optimize their IT strategies across major U.S. markets. Operating 28 network-dense, cloud-enabled data centers, CoreSite offers over 4.6 million square feet of space and facilitates more than 38,000 customer interconnections. The company provides high-density colocation, low-latency interconnection, and seamless access to major cloud providers like AWS, Azure, and Google Cloud through native cloud onramps. As an NVIDIA DGX-Ready Data Center Partner, CoreSite empowers customers to accelerate AI adoption and optimize critical compute-intensive applications. They serve diverse industries, including finance, healthcare, government, and media, providing tailored solutions that reduce costs and scale businesses for future growth. CoreSite's Open Cloud Exchange® and extensive ecosystem of partners enhance connectivity and innovation.

CoreSite, an American Tower company (NYSE: AMT), provides hybrid IT solutions that empower enterprises, cloud, network and IT service providers to monetize and future-proof their digital business. Our highly interconnected data center campuses offer a native digital supply chain featuring direct cloud onramps to enable our customers to build customized hybrid IT infrastructure and accelerate digital transformation. For more than 20 years, CoreSite’s team of technical experts have partnered with customers to optimize operations, elevate customer experience, dynamically scale and leverage data to gain competitive edge. For more information, visit CoreSite.com and follow us on LinkedIn and Twitter.

• Develop, publish, and implement comprehensive test plans for complex commercial off-the-shelf (COTS) applications, such as Salesforce and SAP, ensuring alignment with business and technical requirements.
• Conduct functional, integration, system, and regression testing to validate all software releases and ensure high standards of quality and reliability.
• Analyze functional requirements and design documentation to develop detailed test plans that effectively cover specified use cases and edge cases.
• Collaborate closely with business analysts, developers, and product owners to confirm that software functionality meets both technical specifications and end-user needs.
• Design, develop, and execute automated test scripts using tools like Selenium and programming languages such as Java, JavaScript, and Python to streamline testing processes.
• Create and maintain QA documentation, including test cases and results, to provide comprehensive insights for all testing phases.
• Define, track, and report QA metrics such as defect density and open defect counts, ensuring accurate representation of software quality and risk areas.
• Participate in SOX compliance and audit activities to support regulatory and organizational requirements.
• Facilitate and support User Acceptance Testing (UAT) with business stakeholders to verify that software solutions meet real-world requirements.
• Contribute to special projects as needed, adapting to evolving business and technical needs.
• Promote and demonstrate the behaviors consistent with CoreSite’s culture and values.

Quality Assurance Engineer

Quality Assurance Engineer ensuring integrity and reliability of production systems through testing and collaboration. Join CoreSite's IT team focusing on digital transformation in high-performance data centers.

human-resources

• Proactively provide day- to-day HR tactical advice and support to managers and employees based on HR strategies, policies, and programs
• Consult on employee relations, performance improvement, discipline and other human resources issues as needed
• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
• Proactively manage people-related risk, perform investigations, document findings, and provide complex problem-solving recommendations
• Ensure compliance with all company policies and procedures and federal, state and local employment laws, company policies, and procedures  
• Serve as the internal expert on employment and wage and hour law compliance, policy matters, and ensure practices, policies and actions are aligned
• Serve as a change agent helping the organization evolve to meet business objectives and work to positively impact challenging situations
• Exercise tact and diplomacy in dealing with sensitive, complex, and confidential personnel issues  
• Ensure rigorous compliance with federal, state, and local employment laws, company policies, and procedures  
• Work with business groups to assess, create and implement innovative solutions for a variety of employee engagement initiatives within the client group
• Track metrics and analyze trends in partnership with the HR group to develop solutions, programs, and policies
• Participate with other HR team members in leading assigned HR projects as needed in the areas of performance management, succession and talent assessment, learning, DE&I, onboarding, engagement, policy updates, compensation administration, employee communication and people-related customer responses
• Promote and demonstrate behaviors consistent with CoreSite’s culture and values

Human Resources Business Partner

HR Business Partner driving talent management and employee relations strategies at CoreSite. Collaborating with various stakeholders to support company goals and foster a productive workplace.

it-support

• Manage daily Tier 1 helpdesk operations and ticket queue performance.
• Review, assign, and monitor incoming tickets to ensure accurate categorization, prioritization, and routing.
• Oversee the helpdesk phone queue to ensure calls are answered promptly and handled with professionalism, maintaining appropriate coverage throughout business hours.
• Maintain SLA compliance by tracking response and resolution times and escalating issues as needed.
• Supervise, coach, and mentor helpdesk staff to ensure excellent customer support and technical accuracy.
• Serve as the primary escalation point for Tier 1 issues before elevating to higher support tiers.
• Provide ongoing performance feedback and assist with training and developing staff.
• Review, maintain, and improve ServiceNow processes related to helpdesk ticket handling, workflows, and support automation; collaborate with IT leaders to implement efficiencies and self-service enhancements.
• Provide first-level support for printers, multifunction devices, and audio/visual systems, including meeting room technology, conference equipment, and related connectivities.
• Assist with audit activities by gathering documentation, ticket data, and system information as required to support compliance and IT governance initiatives.
• Serve as a second set of eyes for quality assurance by reviewing helpdesk tickets, documentation, and communication to identify and correct errors, ensure accuracy, and maintain service standards.
• Develop and maintain helpdesk documentation and knowledge base content to ensure consistent, accurate, and efficient issue resolutions for Tier 1 support and end users.
• Review recurring incidents and collaborate with other IT teams to identify root causes and process improvements.
• Maintain clear and timely communication with users, ensuring expectations are set and updates are delivered.
• Generate and analyze reports on ticket metrics, service performance, and customer satisfaction.
• Ensure proper documentation and adherence to IT policies and standards.
• Perform other duties and special projects as assigned.
• Promote and demonstrate behaviors consistent with CoreSite’s culture and core values.

IT Helpdesk Manager

Manager of IT Helpdesk overseeing Tier 1 helpdesk operations and driving customer satisfaction in digital infrastructure company.

marketing

• Serve as the HubSpot expert to lead and optimize HubSpot web development, landing pages, forms, and calls to action (“CTA”) to support campaign and lead generation goals.
• Oversee web quality assurance and performance, ensuring assets meet brand, accessibility, and user experience (“UX”) standards.
• Define and execute clear, compelling, and effective strategies to enhance the website’s role in demand generation and digital engagement.
• Drive cross-functional alignment between search engine optimization (“SEO”) vendors and content teams to improve visibility, traffic quality, and conversion rates.
• Manage web updates and requests, maintaining an organized roadmap for improvements and maintenance.
• Support campaign execution, email workflows, and automation within HubSpot, ensuring accurate setup and performance tracking.
• Implement A/B testing and personalization strategies, analyzing performance data to guide optimizations.
• Monitor and report on website and campaign key performance indicators, leveraging analytics to drive continuous improvement.
• Establish and maintain governance, documentation, and scalable processes for all web initiatives.

Senior Web Marketing Manager

Lead web marketing initiatives for CoreSite, managing HubSpot web ecosystem for lead generation. Oversee web development and optimization to drive digital engagement and marketing success.

administration

• Work closely with our Sales, Legal, and Senior Management teams as needed to facilitate customer and CoreSite counter signature and to ensure the information presented on customer contracts and entered in Salesforce.com is accurate
• Ensure license/lease information is accurately entered into the SalesForce.com contract repository upon execution of a contract and that all required documentation is obtained and communicated timely to the appropriate CoreSite functions
• Review customer certificates of insurance (COIs) and work with the Client Services team to address any outstanding issues
• Work cross functionally to identify process changes and system enhancements to streamline the workload of the Lease Administration team
• Interact with various departments in the organization to share knowledge and promote best practices
• Special projects as assigned (Sales training, data cleanup efforts, etc.)
• Promote and demonstrate the behaviors consistent with CoreSite’s culture and 8 Guiding Principles

Lease Administration Specialist

Lease Administration Specialist responsible for license and lease administration within Salesforce.com at CoreSite. Collaborating with various departments and ensuring accurate contract processing.

platform-engineer

• As a member of CoreSite’s IT Solutions team, the Platform Engineer is responsible for the development and enhancement of a scalable, reliable, and secure software delivery platform.
• This engineer will design, automate, and optimize the platforms that support our developer experience, applications, and services.
• This role will collaborate with teams across our IT organization to enhance developer productivity, improve system reliability, and ensure a smooth path from code to production.

Platform Engineer

Platform Engineer responsible for developing and optimizing a scalable software delivery platform at CoreSite. Collaborating with IT teams to enhance developer productivity and improve system reliability.

CoreSite

About the company

Open jobs

6 jobs found

Quality Assurance Engineer

CoreSite

Human Resources Business Partner

CoreSite

IT Helpdesk Manager

CoreSite

Senior Web Marketing Manager

CoreSite

Lease Administration Specialist

CoreSite

Platform Engineer

CoreSite