Hybrid CRM Administrator

Posted last week

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About the role

  • Provide CRM logging support to sales teams for timely handling of customer RFQs and POs. Ensure compliance with Emerson quality standards and maintain updated databases.

Responsibilities

  • Registers in the electronic system all request for quotations and order from customers
  • Maintains an updated database by adding new Customer contacts and accounts
  • Sends acknowledgement of receipt to customer
  • Assigns related system tasks to the responsible person in the Sales Office
  • Provides support to the Sales team that meets customer requirements and ensures the highest standards of presentation
  • Updates CRM database with the relevant information for every query that is being logged
  • Maintains soft copy documents
  • Facilitates archiving of all documents used in the logging phase
  • Provide help in case of urgent enquiries received at the sales desk.

Requirements

  • Minimum High School education background is required
  • Excellent English both written and spoken
  • PC literacy: MS Office skills, knowledge of ERP Systems
  • Effective communication and social skills

Benefits

  • Accessible workspace for disables with wheelchair
  • Benefit for commuting
  • Free sporting opportunities
  • Possibility for 1 days/week Home office work

Job title

CRM Administrator

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Tech skills

Location requirements

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