Hybrid People Operations Intern

at DULCEDO Management

• Job title: People Operations Intern
• Job type: Internship
• Experience level: Entry level
• Salary: CA$0 - CA$500 per one-time
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Quebec, Canada

About the role

• People Operations Intern at Dulcedo managing administrative support and training coordination for Learning and Development. Enhancing internal operations and employee experience within a creative agency environment.

Responsibilities

• Provide administrative support to the Learning & Development (L&D) department, including scheduling and maintaining records.
• Update and organize onboarding materials, training presentations and internal guides to ensure they are accessible and up to date.
• Assist with translation (English ↔ French) of internal documents and help create SOPs and guides to standardize processes.
• Coordinate the Shadow Program and support onboarding logistics, training tracking and workshop scheduling.
• Take notes during meetings and prepare summaries for stakeholders.
• Support website update efforts and contribute to the continuous improvement of internal systems and processes.

Requirements

• University student or recent graduate in human resources, business administration, communications, or a related field
• Highly organized, detail-oriented, and comfortable with administrative and coordination tasks
• Flexible, resourceful, and able to adapt in an environment where priorities change quickly
• Strong communicator, proactive, and comfortable working in a collaborative environment — not afraid to ask questions or propose ideas
• Curious and solution-oriented — enjoys improving processes and finding ways to increase efficiency
• Excellent command of English (written and spoken) and strong proficiency in written French (major asset)
• Comfortable with digital tools, particularly Google Workspace (Docs, Sheets, Drive); interest in online learning tools (LMS) is a plus

Benefits

• A $500 stipend is offered at the end of the 16-week program.
• Flexible work environment, with little or no on-site attendance required, giving you the freedom to adapt your schedule.
• Early finish at 2:00 PM every Friday to start the weekend!
• Close-knit team focused on respect, collaboration, and open communication.
• Start-up energy with a solid foundation: work in an entrepreneurial, dynamic environment supported by over 15 years of experience and the stability of a well-established organization.
• Practical, hands-on learning experience in marketing with direct involvement in projects that have real impact.