People & Office Coordinator supporting HR and operations at wellness brand Create Wellness. Collaborating closely with leadership and managing employee experience and office logistics in a hybrid setting.
About the role
- People Operations Lead overseeing global Payroll operations at dLocal. Leading team initiatives and ensuring compliance across multiple countries in a dynamic environment.
Responsibilities
- Lead and mentor the People Ops and Payroll team, translating company-wide initiatives into actionable team goals and career development paths. Set priorities, allocate country scopes, and ensure coverage across time zones.
- Partner with internal teams (RevOps/Finance) to define cycle timelines and validation logic. Review and verify all calculation inputs before loading them into the HRIS.
- Oversee the operational setup for entering new markets, including opening new payrolls and establishing local compliance frameworks in new entities.
- Act as the final point of escalation for critical operational roadblocks. Identify "Single Points of Failure" and develop contingency plans for global payroll providers.
- Act as the primary partner for Finance, Legal, and RevOps to ensure the People Operations roadmap supports the company’s financial goals.
- Lead the communication and adoption strategy for new digital tools, policies, or organizational changes within the People Ops ecosystem.
Requirements
- 7+ years of progressive experience in People Operations, Payroll, HR Operations, or a related field — including global or multi-country scope
- 2+ years of people leadership experience, including mentoring, performance management, and career development
- Proven track record leading operational, payroll, or HR programs across multiple geographies and stakeholders
- Strong knowledge of labor laws, payroll governance, social security, and tax frameworks
- Experience partnering with Finance, Legal, and RevOps/Compensation on compensation cycles, financial modeling inputs, or variable pay programs
- Experience supporting organizational change, new tool rollouts, and process adoption
- Ability to identify operational risks, implement controls, and build contingency plans
- Experience setting team priorities, workload distribution, SLAs, and cross-time-zone coverage
- Strong communication and stakeholder-management skills, including executive-level interaction
- Fluent in English (written and spoken).
Benefits
- Remote work: work from anywhere or one of our offices around the globe!*
- Flexibility: we have flexible schedules and we are driven by performance.
- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.
- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
- Learning & development: get access to a Premium Coursera subscription.
- Language classes: we provide free English, Spanish, or Portuguese classes.
- Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
- dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!
Job title
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