Hybrid People Operations Lead

Posted 2 weeks ago

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About the role

  • People Operations Lead overseeing global Payroll operations at dLocal. Leading team initiatives and ensuring compliance across multiple countries in a dynamic environment.

Responsibilities

  • Lead and mentor the People Ops and Payroll team, translating company-wide initiatives into actionable team goals and career development paths. Set priorities, allocate country scopes, and ensure coverage across time zones.
  • Partner with internal teams (RevOps/Finance) to define cycle timelines and validation logic. Review and verify all calculation inputs before loading them into the HRIS.
  • Oversee the operational setup for entering new markets, including opening new payrolls and establishing local compliance frameworks in new entities.
  • Act as the final point of escalation for critical operational roadblocks. Identify "Single Points of Failure" and develop contingency plans for global payroll providers.
  • Act as the primary partner for Finance, Legal, and RevOps to ensure the People Operations roadmap supports the company’s financial goals.
  • Lead the communication and adoption strategy for new digital tools, policies, or organizational changes within the People Ops ecosystem.

Requirements

  • 7+ years of progressive experience in People Operations, Payroll, HR Operations, or a related field — including global or multi-country scope
  • 2+ years of people leadership experience, including mentoring, performance management, and career development
  • Proven track record leading operational, payroll, or HR programs across multiple geographies and stakeholders
  • Strong knowledge of labor laws, payroll governance, social security, and tax frameworks
  • Experience partnering with Finance, Legal, and RevOps/Compensation on compensation cycles, financial modeling inputs, or variable pay programs
  • Experience supporting organizational change, new tool rollouts, and process adoption
  • Ability to identify operational risks, implement controls, and build contingency plans
  • Experience setting team priorities, workload distribution, SLAs, and cross-time-zone coverage
  • Strong communication and stakeholder-management skills, including executive-level interaction
  • Fluent in English (written and spoken).

Benefits

  • Remote work: work from anywhere or one of our offices around the globe!*
  • Flexibility: we have flexible schedules and we are driven by performance.
  • Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.
  • Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
  • Learning & development: get access to a Premium Coursera subscription.
  • Language classes: we provide free English, Spanish, or Portuguese classes.
  • Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
  • dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!

Job title

People Operations Lead

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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