Onsite Sales Operations Manager – Systems & Process Enablement

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About the role

  • Sales Operations Manager focusing on process design and sales technology for Dentsply Sirona. Collaborates with cross-functional teams to enhance sales effectiveness and communication.

Responsibilities

  • Lead the design, documentation, and continuous improvement of the sales process, including opportunity stages, stage exit criteria, and pipeline management best practices.
  • Partner with Sales leadership and Salesforce teams to translate business requirements into scalable workflows and system enhancements.
  • Help establish and launch a more disciplined opportunity and pipeline management process within Salesforce.
  • Develop process documentation, training materials, and governance to drive consistency across the sales organization.
  • Monitor adoption and identify opportunities to improve process effectiveness, usability, and compliance.
  • Serve as the Sales Operations point person for evaluating, implementing, supporting, and driving adoption of sales enablement and productivity tools.
  • Partner with stakeholders to identify tools and solutions that improve seller effectiveness and efficiency.
  • Help curate, organize, centralize, and communicate sales content and resources so they are easy for the field to find and use.
  • Track tool and content utilization, gather feedback from end users, and recommend improvements to increase adoption and business impact.
  • Support rollout planning, user training, and change management for new tools and process enhancements.
  • Own and coordinate communications from Sales Operations to the broader sales organization.
  • Create clear, polished communication and training assets in formats such as PowerPoint, job aids, reference guides, video, and other media.

Requirements

  • 5+ years of experience in Sales Operations, Sales Enablement, Commercial Operations, Revenue Operations, or a related role.
  • Strong understanding of sales process design, pipeline management, and opportunity stage governance.
  • Practical experience working with Salesforce, including translating business needs into requirements for system configuration, workflow, and reporting.
  • Experience supporting or implementing sales enablement, content management, or productivity tools.
  • Strong project management and cross-functional collaboration skills.
  • Experience developing training materials, process documentation, and end-user communications.
  • Strong written and verbal communication skills with the ability to simplify complex topics for sales audiences.
  • Strong PowerPoint skills and comfort creating polished presentations and training materials.
  • Proven ability to drive adoption, change management, and process discipline across a sales organization.

Benefits

  • Professional development opportunities
  • Flexible working hours

Job title

Sales Operations Manager – Systems & Process Enablement

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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