Sales Operations Specialist responsible for customer engagement and sales support in Valencia, Spain. Focus on optimizing sales processes and ensuring operational efficiency in medical settings.
About the role
- Junior Sales Operations Specialist maintaining Salesforce hygiene and supporting the sales ecosystem for a data gathering solutions company. Collaborating with cross-functional teams to ensure seamless operations.
Responsibilities
- Maintaining Salesforce Hygiene. Conduct regular data hygiene audits, de-duplication and keep the Single Source of Truth pristine, ensuring our CRM is a high-performance tool, not just a database.
- Take ownership of the Sales Operations Knowledge Base on Confluence, ensuring every salesperson has the answers they need at their fingertips and translate complex operational workflows into clear, actionable playbooks.
- Proactive monitor billing, identifying and resolving billing discrepancies before they impact the customer or our bottom line.
- Continuously audit workflows, Running routine checks on contract alignments and usage data to ensure what we sell is what we bill.
- Strategically support high-impact projects, from implementing new AI-driven sales tools to designing seasonal incentive structures.
- Closely collaborate of Sales, Finance, and Customer Success teams to bridge gaps to ensure a seamless post-sale experience.
Requirements
- 1-2 years of experience in Sales Operations, Revenue Operations, or a highly analytical business support role.
- Proficiency in Salesforce.
- Experience with Confluence, Jira, advanced Excel/Google Sheets and AI/Chatbot.
- Attention to detail: You are the person who catches the typo in a contract or the discrepancy in a billing report. "Good enough" isn't in your vocabulary when it comes to data hygiene.
- Fluency in English written and verbal.
Benefits
- To support your professional growth and make you feel taken care of, we’ve put together an expansive benefit package. It covers learning, well-being, celebration, and much more — learn all about it here.
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Degree requirement
No Education Requirement
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