Responsible in day-to-day operations using HR systems that include perform data entry tasks in an accurate and timely manner
Troubleshooting, basic system configurations, error-fixing and other related support within the agreed service levels and targets as defined in the Service Level Agreement (SLA)
Good analytical skills to support the reporting function and needs of the business, including monthly and ad-hoc reporting for SEA Countries
Point of contact for local practice office HR colleagues to resolve all HR systems related issues/queries
Escalate issues and missing data for resolution quickly and follow through to closure
Assist on other operation tasks as a backup role in the absence of team members
Continuously strive to provide high quality service of SSC to meet or exceed agreed service levels
Requirements
Bachelor's degree in Human Resource Management, Business or equivalent required
Prior experience in SAP is an added advantage
Proficient in MS Office – excel
Strong communication skills in English (written and spoken) are essential
Highly motivated with a passion for performance-oriented work processes
Excellent organizational skill, attention to details and is tenacious with follow-ups
Strong analytical and problem solving skill
Team player with ability work well under pressure and to adapt in a fast paced changing environment
High level of integrity and ability to maintain confidentiality of information
Benefits
Highly inclusive, collaborative workplace
Unrivalled opportunities to realize your full potential
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