HR Assistant role in a leading corporate service provider based in Valletta. Responsible for HR administration tasks and ensuring smooth operations and employee satisfaction.
About the role
- HR Administrator providing HR administrative support to colleagues within the hybrid People Services team at Flogas. Ensuring a smooth HR process while maintaining data integrity.
Responsibilities
- Act as the first point of contact for all HR Internal customers (our colleagues), providing a warm, professional, and efficient response to telephone and inbox queries.
- Strive for first-time resolution and ensure every colleague interaction reflects the highest standard of service
- Administer all core HR processes (starters, leavers, contractual changes, absence, training, references, probation & FTC’s) with a customer-first mindset, ensuring a smooth and supportive process for colleagues at every touchpoint.
- Maintain and update SOPs to ensure HR processes remain efficient, standardised, and easy for colleagues to navigate.
- Administrator onboarding tasks such as saving new starter information, liaising with line managers, chasing required documentation, updating colleagues' details, and sending onboarding and scheduled follow-up emails.
- Administer reward-related processes (long service awards, eyecare, private medical insurance) in a way that celebrates and supports colleagues’ contributions and wellbeing.
- Handle HR system administration with accuracy, ensuring data integrity within the HRIS so colleagues can always rely on up-to-date and reliable information.
Requirements
- Educated to at least GCSE standard, with passes at grade C(4) or above (or equivalent) in English and Mathematics
- Experience of providing a professional administrative support service within a face paced environment
- Proven track record of delivering high quality work, to deadlines
- Strong customer driven service mindset and approach
- Able to communicate effectively at all levels within an organisation
- Track record of having delivered improvements within an administrative environment
- Excellent organisational skills, to manage & prioritise workload to meet conflicting deadlines
- Committed and personable with fluent written and verbal communication skills
- Is motivated by providing standards of excellence
- Develop effective relationships across the business
Benefits
- Discretionary Bonus
- Enhanced Pension Scheme
- Life Assurance
- EAP (Employee Assistant Plan)
- Health plans, wellbeing support, free flu jabs and Eye Care Vouchers
- Extensive discounts from loved brands and major retailers
- 25 holidays + bank holidays with 1 additional volunteering day. *pro-rated based on contracted hours
- Enhanced Family Friendly Leave
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