Revenue Manager analyzing sales and financial data to ensure appropriate pricing for supplier goals. Support budgeting and inventory aging for local markets while collaborating with various teams.
About the role
- Strategy and Analytics Director driving commercial insurance collections and advancing financial operations at DaVita. Leading a high-performing team to optimize revenue and strategic initiatives for patient care.
Responsibilities
- Develop and execute the long-term strategy for commercial insurance collections.
- Identify operational gaps and lead the implementation of transformative solutions—including AI, OCR, and predictive modeling—to accelerate cash flow and reduce bad debt.
- Lead the development of advanced reporting and business intelligence capabilities.
- Translate complex data into actionable insights that guide executive decision-making and drive operational performance.
- Oversee a portfolio of high-impact, cross-functional projects.
- Partner effectively with Legal, IT, Finance, and Payer Contracting to remove barriers and drive yield initiatives to completion.
- Act as a strategic thought partner to the head of Collection Operations.
- Diagnose bottlenecks and deploy targeted interventions to improve speed-to-collect.
- Manage and mentor a high-performing team of managers and analysts.
- Foster a culture of critical thinking, accountability, and continuous improvement while developing the next generation of ROPS leaders.
Requirements
- Bachelor's degree required; Master's or MHA preferred
- +5 years of experience
- Demonstrated experience across downstream revenue cycle functions such as billing, claims submission, denials, accounts receivable, collections, and partner workflows (eligibility/authorizations that influence downstream outcomes).
- Prior experience in management consulting, internal consulting, strategy, or transformation role(s) preferred.
- Proven ability to diagnose performance issues using structured methods (process mapping, root cause analysis, control points, error-proofing) and translate findings into action.
- Experience analyzing denials and revenue leakage —identifying "where errors/slowdowns occur," prioritizing root causes, and targeting the biggest impact areas.
- Comfort defining and tracking operational KPIs (e.g., throughput, accuracy, cycle time, denial rates, A/R aging, cash realization).
- Track record of designing and executing initiatives that deliver measurable impact.
- People leadership experience managing and developing a team (e.g., analysts, strategy managers, ops improvement leads) strongly preferred.
- Approximately 10-15% travel may be required.
Benefits
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
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