Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.
We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities.
We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
For information on Citi’s commitment to privacy, visit on.citi/privacy.

Citi

operations

Citi is a global financial services company that provides a wide range of banking, financial, and investment services to consumers, corporations, governments, and institutions. With a strong presence in over 100 countries, Citi offers services including consumer banking, credit cards, and wealth management, as well as corporate and investment banking services that cater to the diverse needs of its clients.

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

For information on Citi’s commitment to privacy, visit on.citi/privacy.

• manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process
• independently processing and closing loans within a complex loan operations environment
• integrates a solid understanding of industry, business standards and practices of loan documentation processes
• applies professional judgment, analytical thinking and knowledge of data analysis tools and methodologies to make recommendations to senior management to support process improvement
• ability to lead and provide guidance to a small team
• deals with most loan related problems independently and has some latitude to resolve complex issues
• applies judgment when interpreting data, preparing reports, and presents findings to management with recommendations based on identified trends and facts
• designs and analyses complex reports often related, but not limited to loan documentation processes to satisfy management requirements and support/control activities
• participates in, and supports the implementation of, projects as assigned, applies project management skills to support initiatives
• interprets data and makes recommendations for the launch of new products/ services and upgraded platforms that loan documentation/processing functions
• demonstrates a understanding of the loan documentation processes to identify policy gaps and formulate policies to support the streamlining of related work processes
• minimizes risk to the bank through a solid understanding of procedural requirements - provides solutions to reduce errors, and to adhere to audit and control policies
• timely management, escalation and resolution of all requests / inquiries / issues / errors related to loan documentation
• applies a solid understanding of how the team and area integrate with others in accomplishing the objectives of the sub-unit, and the wider Operations group
• provides informal guidance and/or on-the-job-training to new team members
• has direct interaction with external customers to disseminate or explain information
• appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Loan Operations Quality Control – AVP

Loan Document and Processing Team Coordinator managing loan documentation processes for Citi. Focused on applying industry standards, improving workflows, and providing team guidance in a complex operations environment.

analyst

• This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process.
• Activities will include independently processing and closing loans within a complex loan operations environment.
• Involves in providing day-to-day loan transactional processing which may include booking cash transactions and making payments, performing loan reconciliations, input of general ledger entries and (complex) calculations.
• Make recommendations to management to support process improvement.
• Designs and analyses moderately complex loan documentation reports to satisfy management requirements, support/control activities, and the launch of products/services.
• Minimizes risk to the bank through increased knowledge of procedural requirements - understands and monitors errors to suggest solutions to reduce errors, and to adhere to audit and control policies.

Loan Documentation and Processing Analyst

Loan Documentation and Processing Analyst at Citi responsible for managing loan documentation and transactional processes. Collaborates with internal teams to ensure compliance and efficiency in loan operations.

collections

• Contribute to the development of new strategies, monitoring and enhancement of existing strategies for collections and recovery
• Work with stakeholders on implementation, approvals from regulators, partner with Ops for seamless execution of strategies
• Monitor portfolios and strategies post implementation, and help team understand gap (if any)
• Work on policy governance and mitigate issues arising due to leakage or policy implementation gap
• Support all LoBs including PIL and USRB
• Contribute to the development of new techniques and improvement of processes and work-flows by applying in-depth disciplinary knowledge and integrating subject matter and industry expertise within Risk Management
• Utilize Statistical Analysis System (SAS) in a UNIX environment to perform risk, financial and data analyses including profiling, sampling, reconciliation, and quality testing
• Research customer and/or management queries using risk systems and data and support ad-hoc risk policy analyses and projects as required
• Participate in developing, testing, and optimizing credit policies, ensuring consistency and regulatory compliance, and assist in the implementation of those policies, processes and other related initiatives
• Manage risk levels for the entire credit spectrum across multiple products and retail formats and prepare risk management presentations for senior management
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Credit Risk Analytics – Assistant Vice President

Credit Portfolio Senior Analyst responsible for monitoring risk policies and implementing strategies for collections and recovery across USPB. Collaborating with stakeholders and managing risk levels for Citigroup.

• Evaluate the control environment and ensure appropriate internal controls are in place
• Coordinate audits, examinations, and deliverable requirements
• Ensure compliance with regulatory policies and procedures
• Assess risk when business decisions are made
• Notify management about deficiencies and take action
• Create opinions on changes and innovations
• Participate in projects, councils, and committees
• Develop internal control review plans for Information Systems
• Perform operational efficiency reviews and follow-up on corrective actions

Senior Internal Control Analyst

Controller in Internal Control Unit at Citi ensuring compliance with regulations and standards. Evaluating control environments and coordinating audits for operational efficiency.

• Conduct credit reviews, credit approval, and monitor portfolio to identify credit migration
• Resolve issues and recommend solutions to moderate problems
• Integrate specialty area knowledge with an understanding of industry standards
• Analyze and approve counter-party credit limits for trading, transactional, and financing businesses with funds
• Assist with portfolio review preparation and the conduct of stress tests
• Build working relationships with various teams across the bank
• Identify opportunities to streamline work and create process improvements

Credit Portfolio Analyst

Credit Portfolio Analyst conducting credit reviews and monitoring portfolio for Citi. Managing Citi's portfolio exposure to clients and counterparties globally.

• Lead and execute User Acceptance Testing (UAT) for AML applications and systems, ensuring they meet business requirements and effectively mitigate financial crime risks.
• Coordinate testing activities, manage defects, collaborate with project teams, and contribute to continuous improvement in testing processes.
• Work closely with the UAT Manager to plan resources effectively for testing activities.
• Cooperate with Regional and Global UAT teams for common tests, knowledge exchange, and best practice sharing.
• Train and coach team members, fostering a collaborative and high-performing testing team.
• Build and apply testing excellence and knowledge of anti-money laundering systems, solutions, typologies, risks, and industry best practices.
• Review and design test scripts, test conditions, input test data, and expected results to ensure comprehensive coverage.
• Design, develop, and execute comprehensive UAT test cases based on business requirements, functional specifications, and risk assessments, covering various AML scenarios and processes.
• Manage testing activities, including test initiation, script preparation, execution, and test closure, ensuring adherence to UAT plans and timelines.
• Identify, document, and track defects using tools like Jira, MicroFocus ALM, and Zephyr. Perform root cause analysis, recommend solutions, and retest corrections.
• Provide adequate test evidence and documentation for approvals and decision-making processes.

Senior Testing Analyst, UAT – Assistant Vice President

Testing Senior Analyst leading User Acceptance Testing for AML applications at Citi. Overseeing testing processes to ensure compliance with regulatory standards and business needs.

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities. For information on Citi’s commitment to privacy, visit on.citi/privacy.

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