Account Manager for Deliveroo managing restaurant partnerships in Belgium. Ensuring tailored project delivery and revenue growth while operating from Brussels office and in the field.
MA
Hybrid Account Manager – Qualified Professional in Nursing, Healthcare or Social Management
Posted 18 hours ago
About the role
- Account Manager acquiring and nurturing client relationships for marta, enhancing healthcare services. Managing client interactions and ensuring satisfaction with dedicated support.
Responsibilities
- You are responsible for acquiring and managing your own client portfolio.
- You introduce clients to the marta platform, provide technical support during their search, and are responsible for closing contracts via the platform.
- You independently manage your client base and coordinate the deployment of caregivers, acting as the primary contact for relatives of care recipients.
- You maintain regular contact with families, conduct satisfaction surveys regarding the caregiver, support transitions between caregivers, and prepare quotes.
- You share best practices for conflict resolution with families.
- You work closely with our teams across different countries.
Requirements
- A completed qualification as a geriatric nurse, registered nurse, or a comparable degree (e.g., Health Management, Social Work, Social Pedagogy)
- Initial experience in Account Management, Sales Development, or Business Development is helpful but not required
- You enjoy speaking on the phone, and your friendly manner makes it easy for you to convince people seeking care to choose marta
- You are personable, outgoing, and communicative
- You have a winner mentality: you are willing to learn quickly, drive things forward, and go the extra mile for yourself and your team
- You speak German (at least C2); English is a plus but not mandatory
- Experience with systems such as Salesforce, Pipedrive, or HubSpot is an additional plus
Benefits
- Fair and sustainable pay: your salary is above the average for comparable roles in care
- Work environment: we offer a pleasant office in the heart of Berlin with modern equipment and everything you need to work effectively
- Events: in addition to our legendary company parties, we hold regular team events
- Home office policy: you have the option to work from home up to two days per week
- Health & wellbeing: you receive 27 days of annual leave and we provide everything you need in the office
- Career & development: you will join an international team of over 70 employees and, in addition to regular feedback sessions, have many exciting growth and learning opportunities
Job title
Job type
Experience level
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Not specified
Degree requirement
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