Coveo personalizes every digital experience for customers, partners, dealers, and employees.
Coveo combines unified search, analytics and machine learning to deliver relevant information and recommendations across every business interaction, making websites, ecommerce, contact centers and intranets.
effortless and efficient.
A Salesforce Gold ISV Partner and a Sitecore Platinum Technology Partner, Coveo partners with the world’s largest enterprise technology players and has more than 1,500 activations in mid-to-large sized global organizations across multiple industries.

Coveo

customer-success-manager

Coveo is a company that brings artificial intelligence and generative AI to enhance digital customer and employee experiences at every touchpoint. Their Coveo AI-Search & Generative Experience Platform powers digital journeys by providing AI-driven search and personalization solutions for enterprises. Coveo's platform integrates with major systems like Salesforce, SAP, Shopify, AWS, ServiceNow, and Zendesk to offer unified search, personalized recommendations, and advanced analytics. Their technology is used across industries such as eCommerce, service and support, website personalization, and workplace productivity, helping businesses improve customer satisfaction and conversion rates. Coveo has been recognized as a leader in various industry assessments, including the Gartner Magic Quadrant for Search and Product Discovery.

Coveo personalizes every digital experience for customers, partners, dealers, and employees. Coveo combines unified search, analytics and machine learning to deliver relevant information and recommendations across every business interaction, making websites, ecommerce, contact centers and intranets. effortless and efficient. A Salesforce Gold ISV Partner and a Sitecore Platinum Technology Partner, Coveo partners with the world’s largest enterprise technology players and has more than 1,500 activations in mid-to-large sized global organizations across multiple industries.

• Own customer outcomes end-to-end
• Lead customers from a signed deal or pilot through onboarding and early wins.
• Define success plans tied to measurable business impact and value.
• Run check-ins and QBRs that connect Conveo usage to real decisions.
• Identify risks early, including low usage, stakeholder churn, and unclear ownership, and act decisively.
• Build strong relationships with key stakeholders across research, marketing, and product teams.
• Advise clients on how to get the most value from Conveo, pulling in research and product experts when needed.
• Spend meaningful time with clients in person to build trust and long-term relationships.
• Help clients shine internally with clear insights, narratives, and outcomes.
• Design and lead high-quality pilots and rollouts that clearly demonstrate value.
• Help customers scale from single team usage to multi-team and multi-market adoption.
• Partner with Sales on renewals and upsells and shape expansion opportunities.

Customer Success Manager

Customer Success Manager responsible for driving customer value and partnerships at Conveo. Managing relationships with Fortune 500 clients to enhance research and insights.

account-manager

• Own the commercial success of strategic accounts
• Build multi-year account strategies with clear commercial paths
• Partner with CS to translate usage signals into expansion opportunities
• Build and own senior-level relationships across your accounts
• Map the organization to understand decision-makers, influencers, and key internal stakeholders
• Lead renewal and expansion motions in partnership with Customer Success and Sales leadership
• Identify new use cases, markets, and teams to drive multi-team, multi-market adoption
• Help champions position Conveo internally by crafting compelling ROI, impact stories, and value narratives
• Drive enterprise-wide agreements, multi-market rollouts, and long-term contracts
• Build predictable renewal cycles with long lead times.

Enterprise Account Manager

Account Manager at Conveo connecting with global Fortune 500 brands to drive adoption and expansion. Managing enterprise accounts and enhancing commercial strategies.

account-executive

• Own a defined ICP and territory plan, executing multi-threaded outreach (email, LinkedIn, calls)
• Qualify inbound and outbound leads with crisp discovery and problem framing
• Build and maintain 4–5× pipeline coverage to hit and exceed quota
• Lead consultative discovery and run tailored demos tied to customer workflows and KPIs
• Navigate complex buying committees (economic buyer, users, procurement, legal) and manage deal timelines
• Negotiate and close clean, scalable contracts; expand initial wins into multi-market, multi-year agreements

Enterprise Account Executive

Sales Director managing enterprise sales cycle for an AI research platform. Responsible for building pipeline and closing deals with top brands.

consultant

• Integration of Coveo with systems such as SAP, Salesforce, ServiceNow, Shopify and other platforms — in cloud, on-premises, or hybrid environments.
• Implementation and customization of Coveo features to meet each customer's specific requirements and business objectives.
• Leading requirements workshops with enterprise customers (e.g., Dell, Nespresso, Adobe) and translating their needs into scalable technical solutions.
• Clear, accountable communication with customer stakeholders throughout the project lifecycle — ensuring transparency, alignment, and smooth delivery.
• Deploying solutions that integrate into customers' existing system landscapes — whether on-premises, in the cloud, or as a hybrid approach.
• Configuring, optimizing, and enhancing our data consolidation solution, and enabling core functions, features, and plugins.
• Developing intuitive, user-friendly interfaces and implementing JavaScript libraries that seamlessly embed Coveo into customer systems.

Senior Solution Consultant, German/English-speaking

Senior Solution Consultant responsible for implementing Coveo's AI-driven search solutions for enterprise clients. Leading workshops and ensuring seamless integration into client systems.

events

• Deliver US events that feel category-defining
• Lead end-to-end on-the-ground execution: booth setup, merch, logistics, travel, vendor management, on-site coordination
• Manage multiple events running in parallel across different US cities
• Secure speaking slots and panel positions that put Conveo at the center of industry conversations
• Organize VIP dinners, roundtables, and side-events that deepen relationships with enterprise prospects and customers
• Build repeatable checklists and vendor processes so quality scales with volume
• Run and grow virtual events and activations
• Plan and execute virtual roundtables, webinars, and digital activations targeting US personas
• Coordinate speakers, content, and promotion with marketing and sales
• Ensure virtual events feed the same lead-capture and follow-up workflows as in-person
• Turn events into measurable pipeline
• Execute lead capture and qualification workflows designed by the global events team
• Partner with Sales and AEs on pre-event targeting, on-site engagement, and post-event follow-up
• Track and report US event results: pipeline generated, meetings booked, deals influenced
• Run post-event debriefs that feed learnings back to the global playbook
• Grow Conveo's US presence and network
• Cultivate relationships with event organizers, industry associations, and key influencers in the US market research and insights space
• Scout emerging events and communities where Conveo should have early presence and flag them to the Events Lead
• Translate real-world event energy into social media content and brand visibility
• Use events to strengthen relationships with existing customers and generate expansion opportunities

Events Manager

Events Manager driving US event execution for Conveo, an AI research platform. Manage in-person and virtual experiences, enhance brand visibility, and generate pipeline in the US market.

product-designer

• Deliver high-quality, user-centered designs that evolve Conveo’s core product surfaces and elevate the overall experience.
• Design, prototype, and test new AI-powered workflows — from interview setup to insight synthesis — making complicated research feel effortless.
• Shape the future of AI-assisted research tools, exploring new interaction models beyond current SaaS patterns.
• Turn ambiguous, high-impact problems into concrete products — from early vision, to roadmap, to launch.
• Collaborate closely with engineering, product, and leadership to define both long-term strategy and near-term execution.
• Craft high-quality UI and interaction design that sets the bar for design excellence at Conveo.
• Lead design reviews and contribute to a strong culture of feedback, iteration, and craft.
• Help establish the foundations of our design system, processes, and product design culture as our first designer.

Staff Product Designer

Staff Product Designer at Conveo, building AI-powered qualitative research tools. Leading design strategy and user experience for innovative research solutions.

Coveo

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6 jobs found

Customer Success Manager

Coveo

Enterprise Account Manager

Coveo

Enterprise Account Executive

Coveo

Senior Solution Consultant, German/English-speaking

Coveo

Events Manager

Coveo

Staff Product Designer

Coveo