Operations Specialist managing inquiries regarding FFEL loans at ECMC Group. Resolving issues related to borrower accounts and providing guidance on loan resolutions.
RA
Hybrid Manager, Contract Operations and Administration – French Services
Posted 1 hour ago
About the role
- Manager of Contract Operations and Administration overseeing CBC/Radio-Canada's French Services. Leading a team in ensuring efficient workflow and compliance for contractual agreements.
Responsibilities
- Develop, document and maintain standardized operating procedures for the team
- Ensure the accuracy and compliance of data entered into internal systems to ensure reliable reporting
- Maintain consistency in file processing and resolve system-related issues
- Update flex amounts and commitments with the Canada Media Fund
- Approve and sign contractual and supporting documents
- Manage team priorities to meet filing deadlines, service standards and departmental requirements
- Support the integration of new high-profile projects and spearhead transformation initiatives
- Oversee the maintenance of template documents and the standards guide for independent producers
- Lead the team in the rigorous tracking of mandatory deliverables
Requirements
- University or college degree/diploma
- Good knowledge of the French-language Canadian broadcasting environment
- Proven track record in team leadership
- Ability to assess situations, use independent judgement and be a self-starter
- Innovative and resourceful approach to resolving operational issues and making recommendations
- Inspiring leadership style with experience in change management
- Strong interpersonal skills with a focus on collaboration
- Excellent written and verbal communication skills, with the ability to translate complex technical information into clear, actionable insights
- Proactive approach to problem-solving and process improvement
Benefits
- Health Benefits
- Training and Development
- Flexible Work Arrangements
- Paid Time Off
- Diversity and Inclusion Initiatives
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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