Operations Specialist managing inquiries regarding FFEL loans at ECMC Group. Resolving issues related to borrower accounts and providing guidance on loan resolutions.
About the role
- Manager overseeing Certified Applicator Programs and secure launches for PPG. Collaborating with multiple teams to ensure compliance and performance across product launches.
Responsibilities
- Overseeing the development, implementation, and management of the Certified Applicator Programs.
- Leading the secure launch process for new products or services, ensuring all regulatory, quality, and operational requirements are met.
- Collaborating cross-functionally with product development, quality assurance, regulatory affairs, sales, and training teams.
- Designing and delivering training materials, certification criteria, and assessment processes for applicators.
- Monitoring and evaluating applicator performance and compliance, providing ongoing support and corrective actions as needed.
- Coordinating with project teams to establish and maintain launch timelines, risk assessments, and mitigation plans.
- Managing documentation and reporting related to applicator certification and product launch activities.
- Serving as the primary point of contact for stakeholders regarding the Certified Applicator Program and secure launch processes.
- Continuously improving program effectiveness through feedback, audits, and industry best practices.
- Leading, mentoring, and developing team members involved in the applicator programs and secure launch activities.
Requirements
- Bachelor’s degree in Engineering, Business, or a related field; advanced degree preferred.
- Minimum of 5 years of experience in program management, product launch, quality assurance, or related roles.
- Experience managing certification or training programs, preferably in a technical or regulated industry.
- Strong knowledge of product launch processes, regulatory compliance, and quality management systems.
- Excellent project management and organizational skills.
- Willingness to travel as required.
- Experience in high performance coatings: technology, manufacturing, application
- Familiarity with regulatory bodies and standards relevant to the applicator program and product launches preferred.
- Lean Six Sigma or other process improvement certifications, AMPP CIP certification.
Benefits
- Health insurance
- Pension scheme
- Flexible working hours
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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