Salesforce Senior Delivery Lead managing end-to-end delivery of CRM initiatives for Boeing. Leading multiple agile teams and ensuring project success across business programs and stakeholders.
Responsibilities
Own end-to-end delivery of Salesforce CRM initiatives across multiple agile teams, ensuring releases meet scope, quality, timeline, security, and compliance expectations
Lead cross-team planning, sprint synchronization, and alignment of commitments during quarterly Program Increments (PI)
Manage dependencies, sequencing, and delivery risks across Salesforce teams, enterprise IT teams, and business programs to minimize blockers and rework
Support business-based Product Managers in go-live planning, including deployment windows, rollback strategies, and production cutover activities
Coach and mentor Product Owners, Pod Leads, and supplier delivery leads to improve agile execution, team effectiveness, and delivery maturity
Partner with IT Product Management on budget oversight, vendor performance, capacity planning, and resource allocation to meet delivery targets
Remove organizational impediments and escalate risks or issues requiring program-level or executive attention with clear mitigation plans
Translate business strategy and product priorities into a clear, executable delivery roadmap with measurable milestones
Partner with Release Train Engineers and Pod Leads to establish and sustain agile governance, including roles, decision rights, and escalation paths
Maintain cross-team risk, issue, and dependency tracking, driving timely mitigation and resolution
Act as the primary delivery liaison between business-based product and solution managers and agile teams, ensuring alignment on priorities, acceptance criteria, success metrics, and trade-off decisions
Provide clear, executive-ready communication on delivery status, risks, dependencies, and outcomes to program leadership and steering committees
Ensure delivered solutions align with enterprise architecture, security, data, and integration standards
Coordinate cross-team architectural decisions and sponsor technical enablers such as refactoring, platform upgrades, CI/CD improvements, and observability to reduce technical debt and long-term risk
Embed and enforce quality gates across CI/CD pipelines, automated testing, code reviews, security scanning, and performance validation
Define and oversee production readiness criteria, operational handover, monitoring, incident response, and post-incident reviews
Track and improve delivery KPIs including predictability, defect trends, release stability, deployment frequency, and team velocity
Lead regular team-level and cross-team retrospectives, converting insights into actionable improvements
Promote a DevOps culture, automation, and data-driven decision-making across delivery teams
Support standardization of delivery tools and processes for backlog management, CI/CD, test automation, and observability
Create and maintain delivery playbooks, templates, and runbooks to scale consistent practices across teams
Ensure compliance with regulatory, audit, security, and vendor risk requirements across development and deployment practices
Requirements
5+ years of experience in technology delivery, program delivery, or product execution roles
5+ years of experience leading Salesforce or enterprise SaaS delivery in agile/SAFe environments
5+ years of experience managing multiple agile teams, cross-team dependencies, and PI planning
5+ years of experience in Agile / SAFe delivery models
5+ years of experience with DevOps, CI/CD pipelines, automated testing, and release governance
5+ years of experience with stakeholder management, risk management, and executive communication
5+ years of experience delivering in large, matrixed, or regulated enterprise environments
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