Consultant en support client et santé financière à Beneva. Aide à la gestion des dossiers d’invalidité et améliore l'expérience client tout en réduisant les engagements financiers de l’assureur.
Responsibilities
Evaluate the member's needs in health navigation, access to care, and financial literacy to establish an intervention plan.
Support the member in coordinating with other products held within the group insurance plan.
Perform a comprehensive review of selected files.
Update medical and non-medical information as required.
Coordinate and carry out appropriate follow-ups according to the established action plan.
Coordinate initiatives with the internal rehabilitation team or specialized providers.
Requirements
Bachelor's degree in health, administration, or another relevant field.
Minimum of 3 to 5 years' experience managing long-term disability claims or in vocational rehabilitation.
Proven ability to analyze and synthesize information and to make sound decisions.
Proficiency with Microsoft Office suite and ability to work in a digitalized environment.
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