Teamkoordinator IT - Kundenbetreuung at Bioscientia MVZ Labor Karlsruhe GmbH in Karlsruhe. Responsible for coordination and support in the field of lab IT and software operations.
About the role
- Internship in Customer Service at Arjo providing administrative support and customer assistance in a healthcare environment. Work closely with teams for efficient service delivery in Rome, Italy.
Responsibilities
- Assistenza ai clienti: fornire supporto in merito alla manutenzione programmata e alla riparazione dei dispositivi medici, garantendo un servizio eccellente.
- Gestione amministrativa post vendita: inserire le richieste di assistenza tecnica nel gestionale dedicato, assicurando una risposta tempestiva ai clienti.
- Compilare documenti inerenti ai contratti di manutenzione.
- Procurement parti di ricambio: interfacciarsi con il magazzino centrale estero per garantire una gestione efficiente degli ordini.
- Supporto ai colleghi Tecnici sul campo: offrire supporto amministrativo ai colleghi tecnici in tutta Italia, facilitando il loro lavoro.
- Collaborazione interdipartimentale: lavorare a stretto contatto con gli altri dipartimenti per garantire un flusso di lavoro sinergico.
Requirements
- Laurea in discipline economiche o umanistiche ed elevato interesse per le aree amministrative e commerciali
- Ottima dimestichezza con i principali strumenti informatici (MS Office e in particolare Excel)
- Buona conoscenza della lingua inglese
- Autonomia e precisione nello svolgimento degli incarichi assegnati
- Predisposizione al lavoro di gruppo ed ai contatti interpersonali
Benefits
- Rimborso spese mensili : 800€
- Buoni pasto 8€ al giorno
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
SK
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