Technical Adoption Specialist providing support for Autodesk Construction Cloud. Delivering training and consulting for enterprise customers to drive technology adoption and success.
Responsibilities
Deliver live coaching sessions to drive adoption of Autodesk Solutions
Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using Autodesk technology
Conduct discovery meetings to assess customer needs, pain points and desired outcomes
Build, maintain and deliver packaged service offerings to increase customer success and new product adoption
Deliver digital content via 1: Many webinars for end users to drive successful adoption of Autodesk solutions
Develop and update digital content adhering to the CTS standards of quality and consistency, that solves specific customer challenges
Design, build, and maintain the packaged service catalog to increase customer success and new product adoption
Requirements
Advanced knowledge of Architectural, Construction and Engineering industry needs and workflows
Bachelor's degree or equivalent experience in Architectural, or Construction engineering
Knowledge of Autodesk Forma Platform
Expert knowledge of Autodesk Construction Cloud in a production environment
External public speaking/presentation Skills
Proven ability to be flexible and learn quickly in a fast-paced environment
Fluency in English
Strong communicator and able to build relationships at all levels, taking initiative
Excellent verbal and written communication skills; ability to convey complex technical details coherently to a live or virtual audience
Experience with Autodesk Forma Platform, Revit or Autodesk Construction Cloud (specially build)
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