Sales Support Specialist for Optimatum Solutions handling CRM data integrity and marketing execution. Manage client relationships, deliver marketing campaigns, and support business development efforts.
About the role
- Customer Care Manager responsible for supporting Barco's Service Business Partners and ensuring service support. Developing relationships and managing product performance through data and meetings.
Responsibilities
- Responsible to develop and support Barco’s Service Business Partners by maintaining and offering consistent service support.
- Compiles, edits, and gathers accurate data and information pertinent to reports.
- Manages assigned products and assists partners in achieving satisfactory performance.
- Schedules regular meetings with Business Partners for information gathering.
- Coordinates efforts with field service representatives for timely emergency visits.
- Conducts formal & informal spot Training Classes to ensure partner weaknesses are addressed.
- Works closely with Sales to develop new and existing dealers.
Requirements
- Bachelor's Degree in appropriate technical subject or equivalent certification and/or business experience plus 7 to 10 years industry experience.
- Computer literate with strong communication & writing skills.
- 10 years industry experience.
- Ability to make decisions under pressure of time on limited information
- Anticipating potential problems in order to proactively take action
Benefits
- Familiarity with latest technical information, bulletins, and service programs
- Commitment to conducting business with integrity and compliance.
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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