Customer Support Representative assisting customers through phone and email. Handling inquiries, complaints, and maintaining customer records in a fast - paced environment.
HE
Helpware
Currently Hiring
About the company
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry.
We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better.
With Helpware, we are all a team and family, and you'll see that true difference when partnering with us.
Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies.
With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients.
Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well.
Open jobs
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4 jobs found
Customer Support Representative at Helpware managing healthcare provider and patient inquiries via phone and chat. Delivering customer service with professionalism and empathy from Nashville, TN.
Senior Operations Manager at Helpware responsible for managing day - to - day contact center operations and client relations. Overseeing KPIs, financial targets, and team leadership in multiple locations.
Customer Support Representative assisting patients with prescription inquiries via phone and chat. Delivering excellent customer service in a hybrid work environment.