Key Account Manager driving product uptake and building NHS relationships for new Respiratory therapies. Collaborating with teams and engaging stakeholders to enhance patient access and treatment options.
About the role
- Partner Account Manager managing partnerships at ArcSite, a mobile sketching and estimating solution company. Focused on optimizing partner performance and driving revenue growth across various partnerships.
Responsibilities
- Manage ongoing relationships with partner book of business, ensuring strong engagement, satisfaction, and alignment with ArcSite’s goals.
- Support the Director of Partnerships in executing partnership strategies, onboarding new partners, and expanding existing relationships.
- Serve as the primary point of contact for partners, helping them navigate ArcSite’s product, resources, and program benefits.
- Collaborate with Marketing to coordinate co-marketing campaigns, webinars, enablement materials, and joint content.
- Work with the Product team to surface partner feedback and participate in integration improvement discussions.
- Monitor partner performance, track key KPIs, and deliver regular reporting to internal stakeholders.
- Assist with contract renewals, partner agreements, and documentation as needed.
- Identify opportunities to deepen partner engagement, drive revenue, and improve partner program tools, processes, and enablement.
- Attend virtual and occasional in-person partner meetings, events, or trainings as required.
Requirements
- 3-5+ years of experience in partnerships, channel account management, customer success, sales, or a related client-facing role-SaaS experience strongly preferred.
- Strong relationship-building and communication skills; able to influence without authority.
- Highly organized with the ability to manage multiple partner accounts and priorities simultaneously.
- Comfort learning and explaining software products; technical aptitude is a plus.
- Experience with CRM systems (HubSpot, Salesforce, etc.) and partner management tools is helpful.
- A proactive, collaborative mindset with a willingness to take initiative, solve problems creatively, and continuously improve processes.
- Self-motivated and comfortable working in a remote-first environment.
Benefits
- Fully remote
- Unlimited PTO
- Medical, dental, and vision insurance
- 401K match
- $75 monthly wellness stipend
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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