Barista Lead providing excellent service and quality beverages at Aramark's coffee shop in University of Delaware. Training staff and managing daily coffee bar operations.
Responsibilities
The Barista Lead crafts a memorable experience for our customers by providing timely service, quality beverages and products, and maintaining a clean and comfortable location environment.
The Barista Lead is responsible for helping train Baristas, processing transactions on the register/POS, following recipes to prepare coffees and beverages per specifications, and maintaining the coffee bar while delivering excellent customer service and meeting food safety policies.
Greet and assist customers while anticipating their needs
Prepare and serve coffees, teas, specialty beverages per brand standards
Prepares and serve food items in line with location standards
Train and guide staff members in coffee and food preparation, customer service, cash handling, product knowledge and other processes and procedures
May schedule and delegate work assignments to team and coordinate the completion of tasks for the location
Accurately operate a register/POS and handle cash and credit card transactions. Count, organize and balance cash drawer, fill out the cashier slip and make deposits
Adheres to Aramark’s cash handling policies and procedures
Set up and breakdown coffee bar, stations or store including cleaning and sanitizing
Maintain clean and sanitary work area
Stock beverage coolers, grab and go items, service ware and condiments
Follow health, safety, and sanitation guidelines for all products
Requirements
Experience as a successful barista required
Requires previous cash handling experience
Requires basic math & counting skills
Experience in a supervisory or related role preferred
Must be able to work independently with limited supervision
Must follow required dress code as assigned
Able to read and communicate in English and able to follow recipes
Complete Food Handling Certification as required
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing.
This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
Benefits
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers.
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