Account Representative responsible for managing customer accounts and addressing inquiries at Aqua Finance. Collaborating with teams to ensure positive client relationships while processing payments.
Responsibilities
Managing customer accounts
Addressing inquiries and facilitating payments
Negotiating solutions for past-due accounts
Collaborating with internal teams to resolve issues
Maintain positive client relationships and ensure timely transactions
Requirements
High School Diploma or GED equivalent required
2 years of customer service experience required
Financial industry experience preferred
Bilingual (English and Spanish) candidates beneficial
Attention to detail and accuracy required
Excellent verbal and written communication skills required
Proficient in the utilization of Microsoft Office Suite
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