About the role

  • Account Representative responsible for managing customer accounts and addressing inquiries at Aqua Finance. Collaborating with teams to ensure positive client relationships while processing payments.

Responsibilities

  • Managing customer accounts
  • Addressing inquiries and facilitating payments
  • Negotiating solutions for past-due accounts
  • Collaborating with internal teams to resolve issues
  • Maintain positive client relationships and ensure timely transactions

Requirements

  • High School Diploma or GED equivalent required
  • 2 years of customer service experience required
  • Financial industry experience preferred
  • Bilingual (English and Spanish) candidates beneficial
  • Attention to detail and accuracy required
  • Excellent verbal and written communication skills required
  • Proficient in the utilization of Microsoft Office Suite

Benefits

  • Remote eligible position
  • Flexible work arrangements

Job title

Account Representative

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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