Hybrid Senior HR Manager – Operations Talent & Culture

Posted 2 weeks ago

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About the role

  • HR Senior Manager managing Operations Graduate Program at Amgen. Overseeing program design, partnerships, and employee engagement initiatives.

Responsibilities

  • Serve as the Operations Graduate Program (OGP) program manager with oversight of the end-to-end program design, development, and execution
  • Partner closely with business leaders and HR Business Partners to ensure the OGP program meets business needs and evolves in accordance with changing business priorities and leadership challenges;
  • Continuously improve the design and management of the OGP program;
  • Evolve program standards and business processes
  • Foster a sense of community with program participants and ensure a positive participant experience
  • Manage the financials associated with OGP including purchase orders, invoices, and budget forecasting and reconciliation to Finance Partners
  • Maintain program-related resources
  • Identify and continuously monitor meaningful metrics to assess program effectiveness and business impact
  • Establish and sustain university partnerships to create a high-quality talent pipeline for the Operations Graduate Program, ensuring degree programs and candidate qualifications align with business and program needs while adhering to university policies
  • Ensure team's close partnership with the enterprise Talent team, Talent Acquisition and University Relations, Global Mobility, and other key partners; collaborate with these teams to develop processes, tools, and resources that provide a seamless recruitment, selection, onboarding, and conversion experience
  • Lead Ops T&C external partnership programs
  • Develop and oversee the overarching external engagement and partnership strategy, including year-over-year roadmap and ongoing continuous improvement and evolution
  • Manage the portfolio of Ops T&C partnerships; act as the relationship manager with external partners; identify how to best leverage the partnerships to support business needs; ensure the partnerships are achieving the intended outcome
  • Maintain accountability for end-to-end management of Ops T&C external engagements, including planning, project management, and event execution
  • Partner with business and HR stakeholders—including Talent Acquisition, University Relations, Operations T&C program managers, Operations leaders, and Hiring Managers—to define and deliver a shared vision that drives innovation, growth, and engagement, ensures successful program delivery aligned with enterprise philosophy and guidelines, and supports adoption of program enhancements through effective change management.
  • Manage the financials associated with external partnerships
  • Maintain program-related resources
  • Identify and continuously monitor meaningful metrics to assess external partnership effectiveness and business impact
  • Act as the direct manager for project management staff
  • Provide direct supervision and leadership to one or more project managers who support the OGP, external partnerships, and PD FWT
  • Provide continuous development, coaching, and mentoring to bolster career growth and performance improvement
  • Serve as the program manager for the Process Development Functional Working Team (PD FWT)
  • Set the vision and ensure alignment with PD talent and culture priorities
  • Drive sustainment, alignment, and best practice sharing
  • Act as the primary point of contact for PD sub-functional leads
  • Manage monthly meeting agenda and meeting administration
  • Oversee the implementation of core engagement programs
  • Coordinate cross-PD events in support of the strategy
  • Partner with enterprise Talent team to ensure initiatives, priorities, and outcomes are aligned with enterprise strategy, philosophy, and governance guidelines
  • Travel for team and program events scheduled throughout the year

Requirements

  • Doctorate degree
  • Or Master’s degree and 2 years of leadership development, human resources, talent management, learning/instructional design, or project/program management experience
  • Or Bachelor’s degree and 4 years of leadership development, human resources, talent management, learning/instructional design, or project/program management experience
  • Or Associate’s degree and 10 years of leadership development, human resources, talent management, learning/instructional design, or project/program management experience
  • Or High school diploma / GED and 12 years of leadership development, human resources, talent management, learning/instructional design, or project/program management experience
  • MBA or Master’s degree in Industrial and Organizational (I/O) Psychology, Human Resources, Organizational Development, or other related disciplines
  • Experience in human resources, learning, leadership development programs, and/or talent management
  • People leadership experience
  • Previous experience working in Operations in the biopharmaceutical industry
  • Experience working across functions and geographies and in a matrixed organization
  • Demonstrated strong project management skills with experience managing large projects involving multiple functions and shared accountabilities
  • Strong analytical skills and understanding of how to use data to inform program and process design
  • Ability to develop practical but innovative solutions to business problems without precedent
  • Ability to see relationships among different projects and initiatives, and a drive to want to facilitate connections among them to ensure a more impactful outcome
  • Strong executive presence and verbal and written communication skills
  • Ability to develop relationships at all levels of the organization
  • Demonstrated ability to understand the clients’ needs and translate them into actions
  • Ability to provide individual coaching and feedback to business clients, team members, and program participants
  • Ability to navigate a fast-paced environment and balance multiple priorities and competing demands
  • Ability to navigate change and work with ambiguity
  • A conviction for efficiency, ingenuity, and impact over activity
  • Willingness to “speak up” and respectfully challenge previous processes to drive continuous change.

Benefits

  • A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
  • group medical, dental and vision coverage
  • life and disability insurance
  • flexible spending accounts
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models where possible.

Job title

Senior HR Manager – Operations Talent & Culture

Job type

Experience level

Senior

Salary

$136,877 - $166,484 per year

Degree requirement

Bachelor's Degree

Location requirements

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