HR Senior Manager managing Operations Graduate Program at Amgen. Overseeing program design, partnerships, and employee engagement initiatives.
Responsibilities
Serve as the Operations Graduate Program (OGP) program manager with oversight of the end-to-end program design, development, and execution
Partner closely with business leaders and HR Business Partners to ensure the OGP program meets business needs and evolves in accordance with changing business priorities and leadership challenges;
Continuously improve the design and management of the OGP program;
Evolve program standards and business processes
Foster a sense of community with program participants and ensure a positive participant experience
Manage the financials associated with OGP including purchase orders, invoices, and budget forecasting and reconciliation to Finance Partners
Maintain program-related resources
Identify and continuously monitor meaningful metrics to assess program effectiveness and business impact
Establish and sustain university partnerships to create a high-quality talent pipeline for the Operations Graduate Program, ensuring degree programs and candidate qualifications align with business and program needs while adhering to university policies
Ensure team's close partnership with the enterprise Talent team, Talent Acquisition and University Relations, Global Mobility, and other key partners; collaborate with these teams to develop processes, tools, and resources that provide a seamless recruitment, selection, onboarding, and conversion experience
Lead Ops T&C external partnership programs
Develop and oversee the overarching external engagement and partnership strategy, including year-over-year roadmap and ongoing continuous improvement and evolution
Manage the portfolio of Ops T&C partnerships; act as the relationship manager with external partners; identify how to best leverage the partnerships to support business needs; ensure the partnerships are achieving the intended outcome
Maintain accountability for end-to-end management of Ops T&C external engagements, including planning, project management, and event execution
Partner with business and HR stakeholders—including Talent Acquisition, University Relations, Operations T&C program managers, Operations leaders, and Hiring Managers—to define and deliver a shared vision that drives innovation, growth, and engagement, ensures successful program delivery aligned with enterprise philosophy and guidelines, and supports adoption of program enhancements through effective change management.
Manage the financials associated with external partnerships
Maintain program-related resources
Identify and continuously monitor meaningful metrics to assess external partnership effectiveness and business impact
Act as the direct manager for project management staff
Provide direct supervision and leadership to one or more project managers who support the OGP, external partnerships, and PD FWT
Provide continuous development, coaching, and mentoring to bolster career growth and performance improvement
Serve as the program manager for the Process Development Functional Working Team (PD FWT)
Set the vision and ensure alignment with PD talent and culture priorities
Drive sustainment, alignment, and best practice sharing
Act as the primary point of contact for PD sub-functional leads
Manage monthly meeting agenda and meeting administration
Oversee the implementation of core engagement programs
Coordinate cross-PD events in support of the strategy
Partner with enterprise Talent team to ensure initiatives, priorities, and outcomes are aligned with enterprise strategy, philosophy, and governance guidelines
Travel for team and program events scheduled throughout the year
Requirements
Doctorate degree
Or Master’s degree and 2 years of leadership development, human resources, talent management, learning/instructional design, or project/program management experience
Or Bachelor’s degree and 4 years of leadership development, human resources, talent management, learning/instructional design, or project/program management experience
Or Associate’s degree and 10 years of leadership development, human resources, talent management, learning/instructional design, or project/program management experience
Or High school diploma / GED and 12 years of leadership development, human resources, talent management, learning/instructional design, or project/program management experience
MBA or Master’s degree in Industrial and Organizational (I/O) Psychology, Human Resources, Organizational Development, or other related disciplines
Experience in human resources, learning, leadership development programs, and/or talent management
People leadership experience
Previous experience working in Operations in the biopharmaceutical industry
Experience working across functions and geographies and in a matrixed organization
Demonstrated strong project management skills with experience managing large projects involving multiple functions and shared accountabilities
Strong analytical skills and understanding of how to use data to inform program and process design
Ability to develop practical but innovative solutions to business problems without precedent
Ability to see relationships among different projects and initiatives, and a drive to want to facilitate connections among them to ensure a more impactful outcome
Strong executive presence and verbal and written communication skills
Ability to develop relationships at all levels of the organization
Demonstrated ability to understand the clients’ needs and translate them into actions
Ability to provide individual coaching and feedback to business clients, team members, and program participants
Ability to navigate a fast-paced environment and balance multiple priorities and competing demands
Ability to navigate change and work with ambiguity
A conviction for efficiency, ingenuity, and impact over activity
Willingness to “speak up” and respectfully challenge previous processes to drive continuous change.
Benefits
A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions
group medical, dental and vision coverage
life and disability insurance
flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
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