Hybrid Inside Sales Representative – Property & Casualty, Home

at American Family Insurance

• Job title: Inside Sales Representative – Property & Casualty, Home
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $25 - $32 per hour
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Madison, United States

About the role

• Inside Sales Representative selling insurance policy premiums to prospects while providing excellent customer service. Working remotely with occasional office engagement for American Family Insurance.

Responsibilities

• Quotes and sells insurance products to new and current customer.
• Advises prospects on appropriate insurance coverage and options relative to prospect circumstances and meeting the needs of the customer.
• Runs reports from various systems to verify accuracy of information provided by potential insured regarding insurance and driving history.
• Explains coverage and payment options to the customer.
• Responsible for outbound follow up on unsold internet leads which may have a likelihood of purchasing.
• Services existing customer policies as required including policy changes when customer service is not available.
• Follows up on underwriting department requests to ensure policy underwriting adherence and improve retention.
• Attends sales meetings, seminars or educational activities to stay current with market trends, regulations and maintain state licensing.

Requirements

• Possesses a thorough understanding of company guidelines with the ability to communicate those guidelines to customers and other employees.
• Familiar with Microsoft Office applications.
• Excellent written and verbal communication skills.
• Able to multi-task with speed and accuracy.
• Organizational and problem solving skills.
• You are expected to pass the licensing exam within your first 15 business days of employment.
• Ideal candidates will have prior sales experience.

Benefits

• Comprehensive medical, dental, vision and wellbeing benefits
• Competitive 401(k) contribution
• Pension plan
• Annual incentive
• 9 paid holidays
• Paid time off program (23 days accrued annually for full-time employees)
• Student loan repayment program
• Paid-family leave