Hybrid Customer Advisor – Environmental Analytics (Water)

Posted 9 hours ago

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About the role

  • Kundenbetreuer for Wasseranalytik in Altenberge, handling client communication and project responsibilities. Engaging with customers, managing offers, and ensuring project success.

Responsibilities

  • Client support and consulting in the field of water analysis, including preparation of quotes and invoices
  • Plausibility checks and approval of test reports, as well as evaluation of analytical results
  • Revenue and results responsibility for own projects and regular monitoring of customer development
  • Receipt and handling of complaints and active management of process improvements
  • Project acquisition with defined revenue margins, particularly with existing customers

Requirements

  • Degree in a natural science (e.g., biology, geology) or engineering, or vocational training in environmental technology, chemical engineering, geosciences (e.g., Chemical-Technical Assistant (CTA), Environmental Protection Technical Assistant (UTA), Biological-Technical Assistant (BTA)), or equivalent professional experience/qualification
  • Professional experience in regulatory/monitoring authorities, engineering consultancies, utilities, or private laboratories is an advantage
  • Strong organizational skills and communication strengths
  • Confident customer-facing skills and strong presentation abilities
  • Proficient German language skills for social and professional use (minimum C1 level, spoken and written)
  • Willingness to travel occasionally and a valid driving license (Class B)

Benefits

  • 30 days of vacation
  • Flexible working hours
  • Option for mobile/remote working
  • Structured onboarding
  • Individual development opportunities
  • Corporate fitness (Hansefit + EGYM Wellpass)
  • Occupational health management
  • Company pension scheme
  • Capital-building benefits (employer contributions)
  • Exclusive perks: company bicycle (Jobrad), discount portals

Job title

Customer Advisor – Environmental Analytics (Water)

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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