Account Manager at Corpay driving revenue growth for r2c Online in the UK. Engage with customers, manage key accounts, and promote software solutions for industry needs.
Responsibilities
Own customer relationships with key stakeholders for a portfolio of large accounts after the point-of-sale throughout the client life cycle, including leading all communications both virtually and in-person.
To take a consultative approach with customers that aims to uncover explicit needs of the business and work through solutions using our software.
Increase customer awareness of the r2c Online product portfolio to discover cross-sell and up-sell opportunities, taking ownership of growth.
Consistent achievement of monthly sales & revenue targets through managing your sales pipeline.
Identify and map out new business / referral opportunities.
Ongoing excellent understanding of all products and services.
Maintain an understanding of product updates and new offerings to be able to articulate those improvements and changes to customers.
Accurately record all contact and conversations with customers in CRM.
Work collaboratively with key stakeholders across the business, including product, finance, marketing, and operations.
Collate and report on customer feedback to provide awareness and advocacy of customer needs internally.
Stay informed about industry trends, competitor activities, and market conditions.
Promote r2c Online in person at industry events and networking opportunities.
Proactively identifying risk within your accounts and discuss solutions to mitigate issues before they impact customer satisfaction.
Create and executing customer retention strategies.
Requirements
Ideally you will have previous Account Management success managing multiple complex accounts
Excellent communication and interpersonal skills
Strong persuasive and negotiation abilities
Ability to build rapport and establish long-term relationships with customers
Self-motivated and target-driven with a proven track record of meeting or exceeding sales targets
Proficient in using CRM software and other sales tools
Ability to work independently and as part of a team
Strong organizational and time management skills
High level of resilience and ability to handle rejection
Flexibility to work in a fast-paced and dynamic environment.
Benefits
Uncapped OTE
4 X Life insurance
Pension scheme 5% employer contribution
Private Healthcare
25 days Holiday plus stats (plus Holiday Buy/Sell)
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