Sales Executive driving profitable growth by managing customer accounts and supporting new business development at Coats. Ensuring high customer satisfaction through strong commercial understanding and effective coordination.
About the role
- Telesales Agent handling incoming calls from Dutch clients, registering household appliances and explaining warranty services. Providing excellent customer service in a remote/hybrid setup.
Responsibilities
- Beantwoorden van inkomende oproepen van Nederlandse klanten\n• Registreren van nieuwe huishoudtoestellen en klantgegevens\n• Uitleg geven over de wettelijke garantie en aanvullende verzekeringen aanbieden\n• Je verkoop- en communicatievaardigheden gebruiken om prestatiedoelstellingen te behalen\n• Uitstekende klantenservice bieden en feedback delen over mogelijke verbeteringen
Requirements
- Vloeiend in Nederlands (Engels of Spaans is een pluspunt!)\n• Een sterke communicator met een commerciële instelling\n• Zelfverzekerd in verkoop en het omgaan met bezwaren\n• Klantgericht, proactief en een echte teamspeler\n• Vertrouwd met Microsoft-tools en comfortabel met thuiswerken
Benefits
- 100% remote of hybride werk (indien woonachtig in Madrid)\n• Competitief salaris + prestatiebonussen\n• Maaltijdcheques\n• 26 vakantiedagen + 7 extra verlofdagen per jaar\n• Alle benodigdheden voorzien (laptop, headset, HDMI/USB-adapter)\n• Privéziekteverzekering na 1 jaar\n• Voortdurende opleiding en welzijnsactiviteiten\n• Gratis personeelsverzekering + ondersteuningsprogramma’s
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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