Sales Manager leading a team of Financial Services Consultants for Group Retirement Services. Enhancing client experiences and driving team performance at Sun Life.
About the role
- Retail Sales Lead Worker coordinating store operations and training staff at Aramark. Delivering excellent guest service and overseeing daily tasks in a professional environment.
Responsibilities
- Perform all Sales Associate and General Utility Worker duties
- Hold pre-shift meetings to ensure that the team is aware of the day’s tasks, visiting VIPs, Be the Difference & Safety of the day and any other miscellaneous information to ensure successful operations
- Act as a concierge resource for all guests
- Ensure all guests are greeted when they walk into the store
- Train Sales Associates and General Utility Workers in their role helping to develop a team of customer service focused professionals
- Ensure everything operates smoothly in the manager’s absence and that all customer relations issues are handled effectively
- Respond directly to all customer complaints and ensure they are resolved efficiently and immediately in a professional manner
- Keep an inventory of stock, noting any out-of-stock items or possible shortages
- Order merchandise and other items in appropriate quantities from warehouse and vendors to meet demand
- May be required to complete monthly safety inspections and file incident and injury reports on an ongoing basis
- Collect and compile daily cash and sales data from all outlets using Microsoft Excel and various Point of Sales and Property Management System software programs
- Lead all aspects of nightly close out and balance cash with daily sales at the end of the shift
- Allocate resources and schedules in accordance with labor budgets
Requirements
- Previous retail experience preferred
- Mathematical skills are required to facilitate sales reports and audits
- Must be of legal age to work with alcohol
- Must provide proof of having earned a responsible alcohol training and certification program where applicable
- Must be flexible, willing to work a rotational schedule with rotational days off that may include weekends and holidays
- Must be fluent in the native language, both spoken and written
- Must be computer literate in MS Office programs
- Ability to operate equipment such as Photocopier, Vacuum Cleaner, Calculator, Printer, Telephone, Computer, Point of Sale (POS) System
- Must be well groomed and always maintain a high level of professionalism
Benefits
- Cleanliness and pleasant atmosphere in the store
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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