Sales Development Representative engaging Italian-speaking customers in Sofia. Collaborating with a team to provide customer service and identify new sales opportunities.
Responsibilities
In this role you will be working in a cross-functional team who values trust, respect and diversity
Customer service: support and advice for our new and existing customers on the phone
Needs assessment: determination of customer requirements and identification of business opportunities
Documentation: maintenance and updating of customer information in our database
Lead qualification: qualifying and passing on potential business opportunities to the sales force in order to optimally develop customer relationships
Teamwork: close cooperation within the team, as well as good familiarization opportunities
Requirements
You are looking for a work environment where you can make a real difference, be creative, bold and take responsibility from day one
Previous sales prospecting experience with a passion for hunting down new leads
Excellent written/verbal communication skills to engage with target audience
Highly motivated, resilient, driven and ‘self-starting’
Ability to understand customer issues and challenges and match those to our solutions
Excellent time management / organizational skills
CRM experience is a plus
Preferably good IT & business software knowledge and understanding of SAP solutions
High intercultural skills and preferably experience in international B2B markets
Verbal and written communications skills in Italian C2 and English C1
Benefits
An onboarding program for our new team members
Great working culture within a highly motivated intercultural team (20 nations)
First-class team spirit and great team events
Empathic Team Managers and flat hierarchy
A great internal education program (in house training academy)
A modern office space with a fantastic roof terrace
Attractive pay, with transparent bonus models
Regular working time model (Mo. – Fr. 9 a.m. – 6 p.m.)
20 days paid leave
You save money with discounts on online stores, travel, insurance and much more
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