Senior Sales Engineer engaging with prospective customers throughout the pre - sales cycle. Leading technical discovery, product demonstrations, and solution architecture design while collaborating with Sales.
About the role
- Service Sales Engineer managing customer accounts and technical sales for AEG Power Solutions. Responsible for sales of services and equipment supplies in a defined geographical area, ensuring customer satisfaction.
Responsibilities
- Responsible for a portfolio of accounts and customers for the sale of services and equipment supplies from the service catalog according to a defined geographical area
- Manages the customer portfolio: smooth running of orders, maintenance and development of commercial relationships, ensures visits
- Ensures compliance with contractual clauses, the good quality of the service provided or the equipment sold and customer satisfaction
- Contributes to the growth of turnover in its sector by exploiting data from the installed base: implementation of framework contracts, retrofit proposals, training
- Develops commercial offers based on service FAE costings for complex consultations (retrofit, system replacement, etc.)
- Performs costing for simple consultations (spare parts, training, etc.) in coordination with the service costing manager
- Ensures the updating of its pipeline: status of opportunities, customer accounts and all related parameters in the appropriate tools (CRM, S4H, TOL)
- Takes part, with the Service sales manager, in the consolidation over 3 rolling months of the order intake forecast
- Distributes all required documents and information (OEF, customer order, offer, costing) to the ADV department for recording orders upon receipt
Requirements
- Background in Electronics, Mechatronics, or a related field
- 5 to 10 years of experience in customer account management and technical sales activities
- Good knowledge of secure power supplies (chargers and inverters)
- Mastery of tools and information systems (CRM, costing tools, ERP)
- Full proficiency in both Dutch and English is required
Benefits
- Professional Experience
- Full-time permanent contract
- Customer visits: 50 to 70% of the time throughout the territory
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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