Sales Development Representative responsible for outbound engagement in hospitality technology. Supporting Account Executives and Managers through prospecting and qualifying leads in a dynamic environment.
Responsibilities
Actabl is building the next evolution of its go-to-market motion, Account-Based Engagement, where aligned pods of Account Executives, Account Managers, and Customer Success Managers work the full Actabl platform together
The Sales Development Representative is the front edge of that motion. This is an outbound-first role
You will prospect into hospitality operators, run signal-driven plays in coordination with RevOps, and qualify inbound demand
Making sure the right opportunities reach the right pod with the context needed to close
You sit inside the Technical Sales function, directly supporting AE and AM pods across all four Actabl products: Hotel Effectiveness, ProfitSword, Alice, and Transcendent
Build and execute outbound sequences targeting hotel operators, ownership groups, and management companies across Actabl's four product lines
Run signal-driven outbound plays in coordination with RevOps and Marketing
Identify re-engagement opportunities from closed-lost and dormant accounts; surface to appropriate AE or AM pod with a documented rationale
Prospect into ABE whitespace within defined pod territories, prioritizing accounts with multi-product expansion potential
Maintain a disciplined outreach cadence across phone, email, and LinkedIn, volume with intent, not spray-and-pray
Inbound Qualification & Routing (Secondary) Qualify inbound demo requests routed through the sales intake model and produce a clean handoff summary for the receiving AE or AM
Triage and manage the sales inbox, ensuring no qualified lead goes unrouted or dark
Document workflows as you build them. Flag routing gaps, intake failures, and process breakdowns to manager within 24 hours of identification
Requirements
1–3 years in a customer-facing role, inside sales, SDR, hospitality operations, SaaS support, or similar
Track record of running outbound sequences and owning a pipeline number
Comfortable running qualifying conversations on the phone, a consultative opener, not a script reader
Strong written communication. Can produce a clean handoff summary and a process doc without hand-holding
Organized and self-directed under a multi-queue workload, outbound and inbound
Proficiency with CRM tools (Salesforce and/or HubSpot) baseline literacy required, depth developed on the job
Hospitality industry experience. Property operations, front office, F&B management, revenue management, or ops coordinator background, etc. strongly preferred
Familiarity with sales engagement tools (Gong, Apollo, Outreach, or similar)
Experience executing signal-based outbound
Exposure to multi-product SaaS environments or a land-and-expand sales motion
Benefits
Medical, dental, and vision insurance plans for employees & eligible spouse and/or dependents
Employer-paid life & AD&D, short-term disability & long-term disability
Discounted pet insurance plans through Wishbone
Employee Assistance Program (EAP) services available to employees & their dependents
On-site gym available for free use at Denver office
Competitive base salary with bonus structure
Healthcare spending accounts with employer contributions
401(k) plan with an employer match of up to 4%
Unlimited discretionary time off hours to be used when needed
10 observed US federal holidays throughout the year
Winter recess for all Actabl employees between December 24th-January 2nd
12 weeks of parental leave for both birthing & non-birthing parents
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