Sales Development Representative engaging inbound leads to nurture prospects for Accordant. Qualifying meetings and ensuring smooth collaboration with Account Executives in a hybrid environment.
Responsibilities
Respond to inbound leads (web forms, call-ins, referrals) in a timely manner to maximize conversion.
Qualify prospects — confirm fit, timeline, and decision process - then book meetings for Account Executives.
Nurture early-stage leads via multi-touch email, phone, and social cadences until sales-ready.
Collaborate across teams by relaying campaign feedback to Marketing and ensuring smooth hand-offs to AEs.
Maintain CRM hygiene by logging every interaction and updating lead status, notes, and next steps in Salesforce.
Meet or exceed activity KPIs, including 30–50 meaningful touches per day and 20+ qualified meetings per month.
Requirements
0–2 years in SaaS/tech sales, customer support, or other client-facing roles.
Strong listening skills and concise written and verbal communication.
Proven ability to prioritize tasks, follow defined processes, and meet daily metrics.
Working knowledge of CRM or marketing-automation platforms (Salesforce preferred).
Comfortable learning new technology and articulating business value to prospects.
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