Sales Development Representative at InfoTrack generating new business opportunities through inbound and outbound outreach. Engaging prospects and tailoring approaches for impactful interactions.
About the role
- Sales Development Representative engaging inbound leads to nurture prospects for Accordant. Qualifying meetings and ensuring smooth collaboration with Account Executives in a hybrid environment.
Responsibilities
- Respond to inbound leads (web forms, call-ins, referrals) in a timely manner to maximize conversion.
- Qualify prospects — confirm fit, timeline, and decision process - then book meetings for Account Executives.
- Nurture early-stage leads via multi-touch email, phone, and social cadences until sales-ready.
- Collaborate across teams by relaying campaign feedback to Marketing and ensuring smooth hand-offs to AEs.
- Maintain CRM hygiene by logging every interaction and updating lead status, notes, and next steps in Salesforce.
- Meet or exceed activity KPIs, including 30–50 meaningful touches per day and 20+ qualified meetings per month.
Requirements
- 0–2 years in SaaS/tech sales, customer support, or other client-facing roles.
- Strong listening skills and concise written and verbal communication.
- Proven ability to prioritize tasks, follow defined processes, and meet daily metrics.
- Working knowledge of CRM or marketing-automation platforms (Salesforce preferred).
- Comfortable learning new technology and articulating business value to prospects.
Benefits
- Health insurance
- Paid time off
- Flexible work arrangements
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