Sales Development Representative fostering growth of myPOS Order in Italy. Engaging merchants and generating sales ready leads to support business expansion in a new market.
Responsibilities
Identify, research, and engage SMB merchants across target verticals in the Italian market
Run multi-channel outreach through phone, email, LinkedIn, and other relevant channels to generate qualified opportunities
Respond to inbound leads from marketing campaigns and digital activity, qualifying them against our ideal customer profile
Conduct discovery conversations to understand each merchant’s current setup, pain points, and readiness to switch
Ensure smooth and well-briefed handovers for the Business Development team, sharing full context on merchant needs and decision-making process
Maintain accurate and up-to-date CRM records for all prospect interactions and pipeline activity
Share feedback on market response, pricing objections, and competitor activity with the wider team
Requirements
1 to 3 years of experience in sales, SDR, or business development, ideally in ePOS, SaaS, fintech, or payments
Experience working with ePOS, payment terminals, or hospitality / retail technology would be a strong advantage
A proven track record of achieving or exceeding outbound prospecting targets
Experience using prospecting and outreach tools
Strong communication skills and the ability to explain value clearly and confidently
A disciplined, organised, and data-driven approach to pipeline management
Fluency in Italian, with good working proficiency in English
Benefits
26 days annual paid leave
Health Insurance
Meal Vouchers
Annual salary reviews, promotions and performance bonuses
myPOS Academy for upskilling and training
Unlimited access to courses on LinkedIn Learning
Annual individual training and development budget
Refer a friend bonus as we know that working with friends is fun
Teambuilding, social activities and networks on a multi-national level
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