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SalesforceSenior Manager, Product Marketing – IT Service

Senior Product Marketing Manager driving product launches and compelling messaging for IT Service at Salesforce. Collaborating with cross - functional teams to optimize go - to - market strategies and revenue growth.

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ZendeskSenior Solutions Consultant

Senior Solutions Consultant guiding technical aspects at Zendesk regarding AI's impact on customer experience. Collaborating with diverse stakeholders and developing solutions for effective engagements.

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InfosysSenior SAP Security/GRC Consultant

SAP Security Consultant assessing SAP security risks and implementing governance solutions. Collaborating with clients and cross - functional teams for optimal project delivery.

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ExaSenior Telco NMS Lead Developer

Senior Telco NMS Lead Developer managing NMS application development and support for telecom solutions at EXA. Leading a small team and enhancing OSS/NMS application capabilities.

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DATAGROUPIT System Administrator, IT Specialist

IT Systemadministrator responsible for system availability and server infrastructure management. Joining DATAGROUP, a leading IT services provider in Germany.

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Atlantic Partners AsiaIT Service Delivery Manager

IT Service Manager establishing service management capabilities for application stability. Overseeing incidents, problems, and changes while collaborating with vendors and teams to ensure reliability.

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ClickBusJunior Customer Reliability Engineer

Customer Reliability Engineer responsible for proactive monitoring and managing escalations for integration issues. Working with partners to enhance service quality on ClickBus's marketplace.

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BrasilprevJunior IT Support Analyst – ServiceNow

Support Analyst at Brasilprev focusing on improving usability of the ServiceNow ITSM tool. Collaborating with teams to enhance user experience and operation of support services.

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Müller's SolutionsBMC Helix Developer

BMC Helix Developer responsible for developing and enhancing applications within the BMC Helix framework. Collaborating with teams for seamless integration and performance optimization.

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Müller's SolutionsTechnical Support Analyst

Technical Support Analyst role assisting clients with BMC Helix software issues. Delivering support, troubleshooting, and process improvements in a hybrid work environment.

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Müller's SolutionsBMC Helix Administrator

BMC Helix Administrator maintaining BMC Helix environments and collaborating with technical teams. Responsible for system configurations and ensuring high availability of service management processes.

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TrustSis Consulting ServicesSenior Consultant – Implementation and AMS Support, Microsoft Entra ID

Senior Consultant specializing in Microsoft Entra ID implementation and support at Trustsis. Leading projects and collaborating on advanced identity governance and security solutions.