Governance & Risk Lead at Chain IQ responsible for S2C and P2P service delivery excellence. Collaborating closely with internal teams to manage risks and ensure quality compliance.
About the role
- VIP Manager responsible for managing on-site VIP Experiences for Feld Events. Requires strong organizational skills and communication for VIP operations.
Responsibilities
- Manage VIP Experiences on-site through internal and external teams/partners.
- Lead team of Seasonal employees in the operation of VIP Experiences.
- Effectively communicate VIP processes to VIP Guests.
- Responsible for submitting weekly recap of VIP events including tickets sold on site, no shows, issues, refund needs.
- Take initiative on new partnerships and new opportunities for VIP Experiences.
- Coordinate with Sr. Manager on all aspects of VIP Experiences.
- Book travel and manage expense reports of seasonal employees.
- Manage VIP Financial Budget alongside Sr. Manager.
- Travel expected ~60% of the year.
- Other relevant duties as assigned by Sr. Manager.
Requirements
- College degree preferred but not required.
- Project management experience preferred.
- Proficient in Microsoft Office (Excel, Word, PowerPoint, and Outlook.)
- Personal characteristics: team player, organized, task oriented, critical thinker, multi-tasking, personable, communicative.
- Ability to work in a fast-paced environment.
Benefits
- Given the touring nature of Feld Entertainment’s business, COVID vaccination is strongly encouraged for successful candidates.
- Equal Opportunity Employer and a Drug Free Workplace. We are committed to providing an inclusive environment for our employees, customers, and partners worldwide. We celebrate diversity and encourage our profoundly talented workforce to express themselves proudly.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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