Learning and Development Consultant leading digital content creation and training programs at Manulife. Focused on e - learning development and adult learning methodologies to enhance organizational capabilities.
About the role
- Technical Trainer at Motorola Solutions delivering technical training classes for customers, partners, and employees on ASTRO25 products. Role requires strong technical knowledge and travel across North America.
Responsibilities
- Delivering North America (NA) technical training classes for customers, partners, and employees
- Provide detailed technical, administration, and end user instruction on the ASTRO25 Infrastructure, Subscriber Radios, and the Motorola Solutions Ecosystem
- Provide training recommendations with the Training Consultants during customer planning meetings
- Work closely with NA Training Consultants, Account Managers, Customer Service Managers, and Project Managers as well as other teams to provide comprehensive training delivery
- Ensure highest level of knowledge transfer to the students
- Training delivery, development, administration, planning, and execution of training events, including testing and maintaining a lab environment
- Independent work and team environments. Prioritize work to ensure accurate and timely execution of deliverables
Requirements
- High School diploma or equivalent
- 3+ years of technical experience with ASTRO/P25 communication systems
- Strong knowledge of P25 Systems Integration
- 5+ years of practical technical experience
- 3+ years of technical training experience
- Working knowledge of networking, PCs, and Operating Systems
- Willing to travel approximately 50%
- Self motivated in both team and solo environments
- Excellent written and oral communication skills
- Committed to accuracy and high standards
- Adept at building strong relationships internally and externally
- Ability to scope effort and coordinate work to meet internal, external, and project timelines
- Customer Service focused
- Practical and verifiable technical experience with Dispatch Console Sites, RF Sites, Key Management Facility & Encryption in P25 Public Safety Communications Systems
- Ability to act independently to uncover and resolve problems
- Understanding of the how elements form a solution
- Research and operate cross-functionally to learn new ideas for innovation
- Keep current with developments in the field of technology & training and consider/recommend their application to key initiatives
- Consult with management and peers
- Associates degree in Adult Education Networking, or similar is preferred
- Working knowledge of voice communications systems, with a focus on VoIP Dispatch Console, LMR and PBX technology
- Working knowledge and experience with P25 Communications Systems and subscribers
- Training Certification or Training Development Experience
- System Management experience in IP Based Dispatch Consoles
- Working knowledge of Visio, MS Office, and Google Suite
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Quality & Training Specialist in Münster focusing on customer service quality management. Involves coaching and developing systems for agent support.
Senior Specialist developing onboarding and learning content for National Geographic. Collaborating with HR to enhance workforce capabilities and engagement.
Instructional Design Supervisor leading a team to create effective learning solutions at GM, focusing on innovation and technology integration. Managing projects, mentoring, and collaborating with stakeholders to drive improvement.
Leadership Development Program Specialist at GEICO designing leadership development experiences to build readiness and skills while directly supporting business performance.
Assist in organizational development projects for Volkswagen Group Technology, analyzing processes and preparing presentations for executive management. Gain insights into decision - making processes and governance.
Technical Training Specialist responsible for training clients on Kaseware’s law enforcement software. Developing materials, assessing training needs, and delivering learning activities in a hybrid model.
Talent Development Professional managing talent and learning initiatives at Umicore. Collaborating with business leaders to develop employees and enhance talent processes.
Safety Training Specialist responsible for implementing and overseeing safety training programs at various job sites. Fostering a culture of safety and compliance within Mullins Mechanical.
Leadership & Organizational Development Coordinator providing centralized support for Mortenson's leadership programs. Coordinating logistics, program management, and participant experience across various development initiatives.