Hybrid Senior Change Manager – Organizational Change Management, Learning & Organizational Development

Posted 5 hours ago

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About the role

  • Senior Change Manager at Alberta Blue Cross leading transformational change initiatives and projects. Collaborating with senior leaders and stakeholders to deliver strategic change management plans in a hybrid work environment.

Responsibilities

  • Develop strategic change management plans—often spanning multiple projects or workstreams—based on guidance and direction from executive sponsors and senior leaders, ensuring alignment with the organization’s vision and enterprise-wide change strategy
  • Conduct change impact analyses, participant assessments and evaluations of organizational readiness and change capacity to provide strategic advice to sponsors and project leaders on people-related change risks
  • Estimate OCM and business team member effort and advise leaders on the resources required to deliver expected change outcomes
  • Partner with program/project managers to integrate change management activities and key milestones into project plans
  • Provide oversight and guidance to other assigned OCM resources
  • Coordinate or facilitate meetings, workshops and engagement sessions with participants at all levels—from executive leaders to team members—to gather input and gain support for successful change adoption
  • Produce high-quality written, graphical or video communications based on strategic communication plans to effectively engage and inform participants throughout their change journey
  • Collaborate with or act as the training resource to build and deliver appropriate training and support to meet the unique needs of team members
  • Define success metrics and evaluation criteria to measure and monitor the effectiveness of change initiatives, identify improvement areas and implement corrective actions as needed
  • Generate reports and insights to demonstrate the value of change management efforts and support informed decision-making.

Requirements

  • Post-secondary education in a preferred field such as Business, Communications, Organizational Development, Psychology or Behavioural Science, Adult Education or Human Resources
  • 8-10 years in an Organizational Change Management position with progressive experience leading large-scale complex organizational and technology change initiatives
  • CCMP® certification (completed or in progress)
  • Prosci® certification
  • Acute business acumen and understanding of systems implementations, organizational issues and the challenges presented by change
  • Ability to establish and maintain strong relationships
  • Exceptional written and verbal communication and facilitation skills, with the ability to collaborate, influence and build alignment across all levels of the organization
  • Strategic thinking and strong organizational skills to effectively plan and execute change initiatives
  • Comfort with ambiguity and shifting priorities; able to adapt with flexibility and resilience
  • Strong analytical and problem-solving skills to identify root causes, prioritize effectively and manage multiple demands.

Benefits

  • Work flexibility through a hybrid work style
  • Opportunities for career growth
  • Supportive and passionate team
  • Recognition for contributions
  • Inclusive environment that values diversity
  • Opportunity to work in a high-energy team-focused environment

Job title

Senior Change Manager – Organizational Change Management, Learning & Organizational Development

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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