Senior Change Manager at Alberta Blue Cross leading transformational change initiatives and projects. Collaborating with senior leaders and stakeholders to deliver strategic change management plans in a hybrid work environment.
Responsibilities
Develop strategic change management plans—often spanning multiple projects or workstreams—based on guidance and direction from executive sponsors and senior leaders, ensuring alignment with the organization’s vision and enterprise-wide change strategy
Conduct change impact analyses, participant assessments and evaluations of organizational readiness and change capacity to provide strategic advice to sponsors and project leaders on people-related change risks
Estimate OCM and business team member effort and advise leaders on the resources required to deliver expected change outcomes
Partner with program/project managers to integrate change management activities and key milestones into project plans
Provide oversight and guidance to other assigned OCM resources
Coordinate or facilitate meetings, workshops and engagement sessions with participants at all levels—from executive leaders to team members—to gather input and gain support for successful change adoption
Produce high-quality written, graphical or video communications based on strategic communication plans to effectively engage and inform participants throughout their change journey
Collaborate with or act as the training resource to build and deliver appropriate training and support to meet the unique needs of team members
Define success metrics and evaluation criteria to measure and monitor the effectiveness of change initiatives, identify improvement areas and implement corrective actions as needed
Generate reports and insights to demonstrate the value of change management efforts and support informed decision-making.
Requirements
Post-secondary education in a preferred field such as Business, Communications, Organizational Development, Psychology or Behavioural Science, Adult Education or Human Resources
8-10 years in an Organizational Change Management position with progressive experience leading large-scale complex organizational and technology change initiatives
CCMP® certification (completed or in progress)
Prosci® certification
Acute business acumen and understanding of systems implementations, organizational issues and the challenges presented by change
Ability to establish and maintain strong relationships
Exceptional written and verbal communication and facilitation skills, with the ability to collaborate, influence and build alignment across all levels of the organization
Strategic thinking and strong organizational skills to effectively plan and execute change initiatives
Comfort with ambiguity and shifting priorities; able to adapt with flexibility and resilience
Strong analytical and problem-solving skills to identify root causes, prioritize effectively and manage multiple demands.
Benefits
Work flexibility through a hybrid work style
Opportunities for career growth
Supportive and passionate team
Recognition for contributions
Inclusive environment that values diversity
Opportunity to work in a high-energy team-focused environment
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