Onsite Automotive Technician, Support and Training Specialist

Posted 9 hours ago

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About the role

  • Technical Sales Support Specialist coordinating internal logistics for the sales team at Sensata Technologies. Collaborating with customers and internal personnel to facilitate business growth.

Responsibilities

  • Collaborate with new and existing customers, distributors, and internal personnel
  • Provide, via phone and/or e-mail, all aspects of technical support for assigned products
  • Organize the Field Sales team in all custom development projects when necessary
  • Collaborate with the customer and the sales manager / engineering, distributing technical information when available to all relevant parties, or other activities as needed
  • Organize marketing and engineering in maintaining and improving all technical documentation, both print and digital, and provide feedback whenever possible as to potential improvements in either
  • Key participant in the overall products return process for all technical related returns from assigned products in the designated region
  • Organize all regional prospecting activities for assigned products with regards to identifying account potential based on technical reviews of website information, products brochures, etc., as needed
  • Maintain a comprehensive record within company database of all technical calls received

Requirements

  • A university degree required (i.e. Bachelors degree) or equivalent relevant work experience.
  • Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands
  • Strong communication skills; oral, written and presentation
  • Strong organization, planning and time management skills to achieve results
  • Strong personal and professional ethical values and integrity
  • Holds self-accountable to achieving goals and standards
  • Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel)
  • Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers
  • Bilingual English/Spanish - plus

Benefits

  • Competitive medical, dental, vision, life and disability insurance plans
  • Education reimbursement
  • Wellness programs
  • 401(k) retirement plan with Company matching
  • Variety of paid time off, such as vacation or flex-time, sick, bereavement, and parental leave

Job title

Automotive Technician, Support and Training Specialist

Job type

Experience level

Mid levelSenior

Salary

$59,840 - $82,280 per year

Degree requirement

Bachelor's Degree

Location requirements

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