Talent Operations Coordinator supporting recruitment across PG&E in a fast - paced environment. Ensuring operational excellence and positive candidate experiences throughout the recruiting process.
About the role
- Team Lead Deal Operations managing Global Quoting Team at KnowBe4, enhancing quote efficiency and team performance in a fast-paced environment.
Responsibilities
- Guide and support the Global Quoting Team, helping to resolve issues and ensure high-quality output
- Help monitor and analyze team performance metrics, identifying areas for improvement
- Assist in ensuring team compliance with company policies
- Help cultivate a positive team culture promoting collaboration and customer-centricity
- Provide input on hiring, advancement, and team member development
- Generate accurate and competitive quotes
- Assist with SOWs for customization and managed services
- Identify potential add-on/upgrade opportunities and alert sellers accordingly
- Create prorated add-on, upgrade or cross-sale opportunities
- Update quotes when proration expires
- Execute post-sale admin and order routing forms
- Log and monitor stats on a daily/weekly basis
- Collaborate with Manager and Order Processing to develop process improvements
- Act as liaison between Global Quoting Team and other departments
- Contribute to optimization of quoting tools and systems
- Assist Manager in preparing regular reports on team performance and trends
- Authority to hire or fire subordinate employees, or the Team Lead Global Quoting Team (New Business) makes suggestions and recommendations as to the hiring, firing, advancement, promotion or any other change of status of subordinate employees that are given particular weight
Requirements
- Associate's Degree or equivalent work experience
- 2+ years of experience in order processing, quoting, or sales operations within technology/cybersecurity industry
- Experience with Google Sheets, Docs & Slides and Salesforce
- Proven track record in process improvements and achieving performance targets
- Exceptional attention to detail, organizational skills and time management skills
- Strong verbal and written communication skills
- Strong collaborative and team work abilities
- Excellent analytical and problem-solving skills
- Ability to work effectively in a fast-paced, high-pressure environment
- Ability to develop cross-functional relationships
- Handle stress with a positive, calm, and data-driven approach
- Operate with honesty, integrity, transparency, and respect for others
Benefits
- company-wide bonuses based on monthly sales targets
- employee referral bonuses
- adoption assistance
- tuition reimbursement
- certification reimbursement
- certification completion bonuses
- relaxed dress code
- modern, high-tech, and fun work environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Director responsible for leading global lab operations at Hewlett Packard Enterprise, ensuring strategic direction and operational excellence across 24x7 lab environments.
Apprentice role at BCD Travel managing travel reservations and fulfilling necessary regulations. Engaging with Senior Travel Consultants and expanding knowledge of travel industries.
Pflegefachkraft für gerontopsychiatrische Pflege in Seniorenwohnanlage St. Elisabeth. Betreuung und Pflege älterer Menschen sowie fachliche Beratung in einem professionellen Team.
Operations Consultant supporting central projects in a major European nursing home operator. Collaborating closely with management and operational teams in the German healthcare sector.
Leading operations for over 25 company restaurants at a top European gastronomy brand. Ensuring consistent service quality and operational excellence in hospitality.
Operations Strategist enhancing operational effectiveness and executive coordination at MissionWired in Washington, D.C. Partnering closely with senior leadership to manage executive workflows and office operations.
Broadcast Operations Officer working in master control room coordinating satellite signals and troubleshooting broadcasting issues. Handling on - air material preparation and ensuring content quality.
Assistant Vice President developing operations and strategy for Liberty Mutual Canada. Leading initiatives to drive business success and enhance operational excellence.
Assistente de Operações assisting in operational tasks at Daycoval Seguros, ensuring efficiency and documentation of processes.