Assistente de Operações assisting in operational tasks at Daycoval Seguros, ensuring efficiency and documentation of processes.
Responsibilities
Assist with daily operational tasks, preparation of documents and spreadsheets.
Support Operational Process Management: help execute the company's operational routines, monitor production, and manage other area-specific processes. Ensure processes follow company standards and are completed within established deadlines.
Assist in generating daily, weekly, or monthly reports received by email from brokers and policyholders.
Help address specific requests from areas such as registering bank details, beneficiary registration, sending consolidated invoices, payment statements for advisory services, etc.
Organize and maintain operational documentation and records, ensuring processes are well documented and information is available when needed, registered in the ECM and followed up as required.
Ensure requests are delivered within SLA and corporate mailboxes are properly organized.
Budget control and management.
Requirements
Higher education in progress or completed.
Administrative experience in Back Office or Operations.
Intermediate Excel.
Benefits
Meal allowance: R$ 1,097.20 (Alelo)
Food allowance: R$ 877.76 (Alelo)
Health insurance: Bradesco Saúde (co-payment model)
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