Hybrid Senior Sales Operations Analyst

at Achievers

• Job title: Senior Sales Operations Analyst
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Toronto, Canada

About the role

• Senior Sales Operations Analyst empowering sales efficiency using data tools and analytics at Achievers. Collaborating with teams to drive operational excellence in a hybrid work environment.

Responsibilities

• Collaborate with GTM teams across the globe to understand their operational and strategic needs and apply best practices.
• Develop data infrastructure and other tools to make analytics easier and more effective.
• Own the long-term sales forecasting model.
• Be a thought leader and go-to expert on data resources and tools.
• Support sales leaders with managing opportunity pipelines and planning requirements.
• Design and create dashboards and reports to track performance and process efficiency.
• Build and standardize business reporting for strategic analysis and internal business review.
• Produce ad-hoc analyses to help the team understand customer behavior and drive decision-making.
• Ensure consistent use of sales technologies and best practices across teams.
• Update Salesforce as needed, maintain records, and run standard ad-hoc reports.
• Provide day-to-day support to the global sales organization, including demonstrating sales processes and answering related questions.
• Perform data validation/hygiene and end-user testing of dashboards to ensure accuracy and usability.

Requirements

• 3-5 years of relevant work experience in Rev Ops, Sales, Marketing, Finance, or related fields.
• Deeply data-driven, naturally curious, and passionate about building data-driven organizations.
• Strong data skills, able to handle large datasets in Excel/Sheets systematically.
• Intermediate/Advanced Salesforce experience (reporting, building dashboards, light admin).
• Strong attention to detail, ensuring accuracy in work that goes to senior leadership.
• Excellent teaching and influencing skills to train people on new tools and processes.
• Flexibility and adaptability.
• Strong time and project management skills to help scope and prioritize projects.
• Excellent communication/interpersonal skills, comfortable working with stakeholders at all levels.
• Organized, detail-oriented, and strategically focused self-starter able to juggle multiple projects.
• Proven ability to thrive in a high-paced environment and respond to urgent requests.

Benefits

• Competitive Pay
• Parental Leave Top-up
• Health Benefits and Life Insurance Coverage Upon Your First Day
• RRSP Matching
• Flexible Vacation
• Employee and Family Assistance Program
• Full access to the LinkedIn Learning Library
• Internal Mentorship Program
• Employee-Led Employee Resource Groups
• A beautiful office space located in Liberty Village, Toronto
• Participation in our Points-based Employee Recognition Program
• Opportunities for professional development and career growth