Salesforce Business Analyst responsible for managing global CRM operations. Collaborating with Sales Leadership and IT to enhance Salesforce capabilities and user experience.
About the role
- Senior IT Salesforce Analyst handling the analysis, design, and implementation of Salesforce applications for a Fortune 1000 company in Malaysia.
Responsibilities
- The main goal of this position is the analysis, design, development and implementation of application programs and the modification of Salesforce applications.
- Included are integration to other applications with Salesforce.
- Analyze project requirements, develop effort estimates, task dependencies, and provide technical support.
- Support major cross functional projects with complex and challenging business problems that can have a broad organization impact and provide opportunities for significant competitive advantage.
- May solve highly technical complex problems and be called on to consult for other projects.
- Ensuring systems and applications created adhere to departmental standards and auditing controls.
- Perform feasibility analysis considering technical, infrastructural, organizational, and economic aspects to alternative solutions.
Requirements
- Preferred Bachelor’s with 5+ years relevant experience or Associates Degree with 7+ years relevant experience or 9+ years of relevant experience.
- Experience with Salesforce Sales Cloud and Service Cloud Oracle database programming, MS SQL database programming, Data base designing.
- 2+ years Git Hub experience.
- 3+ years experience with Salesforce Lightning Aura and Lightning Web Components development, Flows and Triggers.
- 3+ years experience with the following technical frameworks: Aura framework, Bootstrap, Angular.
- 3+ years experience with the following Integration Development Environments (IDEs): Eclipse, VS code.
- 5+ years experience with programming: Apex, Visualforce, JavaScript, jQuery, JSON, XML, Web Services (REST/SOAP).
- Unit Testing, Integration Testing, Regression Testing and Test Case Writing, Documentation, Application Trouble shooting & requirements analysis, estimation, and technical support.
- Development Methodologies: Agile & Sprint development, Team oriented, Active team participation & result oriented.
- Certified Salesforce Administrator, Salesforce Platform App Builder and Salesforce Platform Developer I.
- English Verbal and Writing proficiency.
Benefits
- Flexible schedule however must be able to work in the office three days per week.
- Health insurance
- Professional development opportunities
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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