Salesforce Administrator providing analytics support and optimizing Salesforce environment. Developing insights through Power BI in a hybrid role.
About the role
- Salesforce Business Analyst enhancing business processes by analyzing operations and recommending improvements. Collaborating with stakeholders and developing system solutions at McKesson.
Responsibilities
- Evaluate and enhance business processes by analyzing current operations
- Gather, document, and validate business and technical requirements
- Collaborate with stakeholders to define project scope, objectives, and deliverables
- Design and recommend system solutions that align with business needs
- Develop process maps, workflow diagrams, and system documentation
- Support the implementation and integration of business applications
- Conduct system testing and user acceptance testing; troubleshoot issues
- Assist in creating Salesforce reports and dashboards for business insights
Requirements
- 4+ years’ experience in designing, building, and implementing business solutions using information technology
- 4 years’ experience in business analysis and Salesforce projects
- Experience with SDLC in an Agile environment
- Knowledge of Salesforce administration and configuration
- Strong analytical/problem solving skills
- Ability to produce requirements and functional documents
- Salesforce Certified Administrator (required)
- Experience with Atlassian tools (JIRA, Confluence)
- Experience with Salesforce CPQ is a plus
- Understanding of integration planning and business process mapping
- Project management skills (time management, organization, prioritization)
Benefits
- Competitive compensation package
- Annual bonuses or long-term incentives
- Health insurance
- Flexible work arrangements
- Professional development opportunities
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