Instructor and Training Content Developer at Nokia designing modern learning experiences and delivering impactful training worldwide for employees and customers.
About the role
- Instructional Designer Senior at USAA, crafting learning initiatives to enhance employee performance and achieve strategic business goals. Collaborating with stakeholders to deliver effective training solutions.
Responsibilities
- Develops and implements strategic design initiatives and learning experiences that advance business goals while enhancing learning effectiveness and efficiencies.
- Ensures alignment with L&D objectives, business strategy, and our USAA mission.
- Collaborates with cross-functional teams while acting as liaison between the Design team and stakeholders to ensure timely delivery and adherence to project goals.
- Completes peer to peer reviews to ensure consistency, quality, and appropriate use of course content guidelines.
- Develops tools and processes to measure effectiveness of curriculum solutions and learner performance to ensure solutions meet employee skill development requirements.
- Develops and maintains strong relationships with third-party vendor acting as the main point of contact for content management and enhancement related matters.
- Synthesizes analyses, identifies root cause(s), and provides recommendations that influence business solutions.
- Serves as a mentor and coach to peers and team members for assigned area of responsibility.
- Sets routines with software/service vendors to optimize third party tools for design.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Requirements
- Bachelor’s degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- 6 years progressive work experience in complex instructional design projects to include advanced knowledge and application of instructional design methodologies and multi-media development tools.
- Advanced skills in instructional design methodologies with the ability to successfully translate these methodologies to the team.
- Demonstrated strong organizational skills, project management skills, multi-tasking, and project flexibility.
- Ability to use communication and collaboration skills and instructional design technologies effectively to navigate the training environment.
- Advanced knowledge and experience with instructional authoring tools (i.e., Articulate Storyline 360) and other learning technologies.
Benefits
- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays plus 16 paid volunteer hours
- various wellness programs
- career path planning and continuing education
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