Hybrid Senior Instructional Designer

at USAA

• Job title: Senior Instructional Designer
• Job type: Full Time
• Experience level: Senior
• Salary: $85,040 - $157,820 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, San Antonio, United States

About the role

• Instructional Designer Senior at USAA, crafting learning initiatives to enhance employee performance and achieve strategic business goals. Collaborating with stakeholders to deliver effective training solutions.

Responsibilities

• Develops and implements strategic design initiatives and learning experiences that advance business goals while enhancing learning effectiveness and efficiencies.
• Ensures alignment with L&D objectives, business strategy, and our USAA mission.
• Collaborates with cross-functional teams while acting as liaison between the Design team and stakeholders to ensure timely delivery and adherence to project goals.
• Completes peer to peer reviews to ensure consistency, quality, and appropriate use of course content guidelines.
• Develops tools and processes to measure effectiveness of curriculum solutions and learner performance to ensure solutions meet employee skill development requirements.
• Develops and maintains strong relationships with third-party vendor acting as the main point of contact for content management and enhancement related matters.
• Synthesizes analyses, identifies root cause(s), and provides recommendations that influence business solutions.
• Serves as a mentor and coach to peers and team members for assigned area of responsibility.
• Sets routines with software/service vendors to optimize third party tools for design.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Requirements

• Bachelor’s degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 6 years progressive work experience in complex instructional design projects to include advanced knowledge and application of instructional design methodologies and multi-media development tools.
• Advanced skills in instructional design methodologies with the ability to successfully translate these methodologies to the team.
• Demonstrated strong organizational skills, project management skills, multi-tasking, and project flexibility.
• Ability to use communication and collaboration skills and instructional design technologies effectively to navigate the training environment.
• Advanced knowledge and experience with instructional authoring tools (i.e., Articulate Storyline 360) and other learning technologies.

Benefits

• comprehensive medical, dental and vision plans
• 401(k)
• pension
• life insurance
• parental benefits
• adoption assistance
• paid time off program with paid holidays plus 16 paid volunteer hours
• various wellness programs
• career path planning and continuing education