Analista de CRM Sênior developing customer relationship strategies in one of Brazil's largest pharmaceutical groups. Seeking an analytical and creative professional with CRM tool experience.
About the role
- Senior AI Strategy & Customer Success Manager at Plotdesk developing tailored AI strategies for key accounts. Collaborating on AI use cases and ensuring measurable business successes.
Responsibilities
- You develop tailored AI strategies with our key accounts
- You support use cases from conception to monetization
- You ensure that AI visions translate into measurable business outcomes
- You bridge the gap between customer needs and AI capabilities
- You ensure that each use case is optimally prepared before handover to our Solutions team
Requirements
- Several years of experience in Customer Success Management or Strategic Account Management
- Proven track record in strategic consulting and use case development in a B2B environment
- Strong understanding of AI technologies and their business applications
- Excellent communication and presentation skills for C-level discussions
- Experience collaborating with technical teams and Solutions departments
- Strategic mindset combined with hands-on implementation strength
- Bonus: Experience with AI projects or platforms
- Bonus: Consulting background or experience in digital transformation
Benefits
- Hybrid workplace (office & remote)
- No nonsense and a lot of autonomy
- Real influence — from use case development and customer processes to product optimization
- Exciting clients who want to do more with AI than just generate colorful images
- A team that pulls together. And that masters the meme game.
- Budget for your professional development
- Your own MacBook (or pro hardware of your choice)
- Direct collaboration with our Director of Customer Growth & Strategy
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Regional Customer Success Manager at Mastercard focusing on customer engagement and managing network products. Collaborating with cross - functional teams for effective customer solutions and satisfaction.
CRM Manager developing customer engagement strategies and lifecycle marketing for a white - label online casino solutions provider. Collaborating with teams and managing CRM tools to enhance customer retention.
Senior Associate, CRM leading operational and compliance procedures at CreditSights in Chicago. Collaborating with compliance teams to ensure efficient execution and issue resolution.
Senior Customer Success Manager driving value for strategic Enterprise customers in the Transport, Logistics, and Manufacturing sectors. Cultivating partnerships and ensuring customer success through adoption and measurable outcomes.
Senior Customer Success Manager cultivating enterprise customer relationships at SafetyCulture. Leading adoption and expansion while ensuring strategic priorities are met in a hybrid work environment.
Customer Success Manager serving as the bridge between customers and the company. Developing IT strategies and managing client relationships for successful project outcomes in a hybrid work environment.
Global Senior Director leading CRM transformation and organizational change management at AstraZeneca. Collaborating cross - functionally to improve user experiences and drive measurable business impact.
Join Paysafe as a Marketing Customer Engagement Manager to lead consumer CRM strategies and lifecycle marketing. Collaborate globally to enhance customer engagement and retention across various platforms.
Partner Success Manager at Central Payments fostering client relationships and supporting innovative payment programs in a dynamic fintech environment.